Home »
At this challenging time, we’re still here to listen to your views on local health and social care services.
Our recent surveys are all now closed but you can still share your feedback with us.
Thank you for your interest.
Although the lockdown is easing, we still can’t come out to talk to you face to face. Please take part in our surveys to share your experiences.
At this challenging time, we’re still here to listen to your views on local health and social care services.
Our recent surveys are all now closed but you can still share your feedback with us.
Thank you for your interest.
© Healthwatch Bucks 2020
Recent reviews
Kingswood Surgery
1 star
4 days ago
Reception staff are unable to advise on how to obtain prescriptions or appointments. It truly is a shambles, and that's being polite.
My most basic suggestion would be to train your staff to be aware of policies and procedures, and to be consistent in the implementation of the above.
I find th ...
The Swan Practice (North End)
1 star
2 weeks ago
Getting through to speak to someone is hard enough, always a long wait, even though you are told in the automated message there are plenty of staff at busy periods. To make an appointment with your named doctor is usually over a month wait. reception staff very abrupt and on the verge of being r ...
Pound House Surgery (Bourne End & Wooburn Green Health Centre)
3 stars
3 weeks ago
Care great, once you can actually talk to a professional.
Appt booking system still a nightmare, long waits to even get into the phone queue. Called multiple times - listen to 2 mins of recorded messages - queue is full - call back later - repeat.
Finally into the queue, 20 min wait, then no a ...
Hughenden Valley Surgery
5 stars
1 month ago
Used the e-consult service for the first time on Friday. Posted my concern online at 9:30 (uploaded photos as this was a skin compliant), had a call back from the doctor at lunchtime the same day and had a prescription ready to pick up at 6pm. All very efficient.