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Safeguarding Adults

Adults with care and support needs are amongst the most vulnerable members of society. Protecting them from becoming victims of abuse is everyone’s responsibility.

If you have concerns about an adult call the Safeguarding Adults Team:

During office hours 0800 137 915

Out of office hours 0800 999 7677

For more information visit the Bucks Safeguarding Adults Board website


Updated: 12th April 2018

Social Care Institute for Excellence

The Social Care Institute for Excellence has a tool which lets you search for care providers in particular locations.

Updated: 29th March 2018

Supporting older people with hearing loss in care settings

This guide and a range of easy-to-use information sheets, is available to support care home managers and staff to:

  • Identify and check for hearing loss
  • Improve hearing aid use and management
  • Meet communication needs
  • Provide assistive listening devices
  • Identify and manage other ear problems, such as tinnitus and ear-wax blockages
  • Appoint hearing loss champions

Download the guide for managers and staff


Updated: 15th March 2018

The Outside Clinic

The Outside Clinic is a national home visiting company, providing optical and hearing services to those who are unable to get to the high street unaided. Our staff use the latest portable equipment to provide Free NHS Eye Tests, for those who qualify, and Free Hearing assessments in the comfort of your own home.

Updated: 14th June 2018

What is Continuing Healthcare?

NHS continuing healthcare (CHC) is an ongoing package of health and social care that is arranged and funded solely by the NHS where an individual is found to have a primary health need. Such care is provided to an individual aged 18 or over to meet needs that have arisen as a result of disability, accident or illness.

Decision-making on eligibility for NHS CHC should, in most cases, take no longer than 28 days from receipt of a completed Checklist or, where no Checklist is used, other notification of potential eligibility.

Read more about Continuing Healthcare at

Updated: 15th March 2018

Your Home Care and Human Rights

The Equality and Human Rights Commission has published a guide on ‘Your Home Care and Human Rights’  which can be ordered free of charge.

The guide explains what people who use services should expect from a homecare service that respects human rights and has been updated to incorporate the age provision of the Equality Act 2010 which come into force on 1 October 2012. It relates largely to England, but is of general interest to the rest of the UK.

To order printed copies please email

Updated: 12th June 2018

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