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Social Care Institute for Excellence

The Social Care Institute for Excellence has a tool which lets you search for care providers in particular locations.

First published: 29th March 2018

Supporting older people with hearing loss in care settings

This guide and a range of easy-to-use information sheets, is available to support care home managers and staff to:

  • Identify and check for hearing loss
  • Improve hearing aid use and management
  • Meet communication needs
  • Provide assistive listening devices
  • Identify and manage other ear problems, such as tinnitus and ear-wax blockages
  • Appoint hearing loss champions

Download the guide for managers and staff


First published: 15th March 2018

Technology-enabled Care (Assistive Technology & Telecare)

Technology that can help you to stay independent (technology enabled care)

If you are living at home independently, living with memory issues (such as dementia), living with a long term health condition, or are carer for somebody who is, technology enabled care may be able to help you.

01296 383204


User Guidance (2017)

Referral Form (2018)

You can also rate and review the service here on our website.

First published: 3rd January 2020

The Outside Clinic

The Outside Clinic is a national home visiting company, providing optical and hearing services to those who are unable to get to the high street unaided. Our staff use the latest portable equipment to provide Free NHS Eye Tests, for those who qualify, and Free Hearing assessments in the comfort of your own home.

Last updated: 3rd January 2020

What is Continuing Healthcare?

NHS continuing healthcare (CHC) is an ongoing package of health and social care that is arranged and funded solely by the NHS where an individual is found to have a primary health need. Such care is provided to an individual aged 18 or over to meet needs that have arisen as a result of disability, accident or illness.

Decision-making on eligibility for NHS CHC should, in most cases, take no longer than 28 days from receipt of a completed Checklist or, where no Checklist is used, other notification of potential eligibility.

Last updated: 3rd January 2020

Your Home Care and Human Rights

The Equality and Human Rights Commission has published a guide on ‘Your Home Care and Human Rights’  which can be ordered free of charge.

The guide explains what people who use services should expect from a homecare service that respects human rights and has been updated to incorporate the age provision of the Equality Act 2010 which come into force on 1 October 2012. It relates largely to England, but is of general interest to the rest of the UK.

To order printed copies please email

First published: 12th June 2018

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