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Action on Hearing Loss Information Line

The Information Line provides expert information and support on all issues relating to deafness, tinnitus and hearing loss, including:

  • What to do if you think you may have hearing loss
  • What can help if you’ve just been diagnosed with hearing loss
  • Getting hearing aids and making the most out of them
  • What benefits and services you may be entitled to

0808 808 0123

Last updated: 3rd January 2020

Buckinghamshire Mind Safe Haven Support Services

Safe Haven is staffed by Bucks Mind workers and supported clinicians from within Oxford Health NHS Foundation Trust. Staff aim to create a supportive setting where service users can receive emotional support, plan how to keep themselves safe and be signposted to appropriate community based services.

Please be aware that this is not a drop-in service.

Admissions to Safe Haven are by referral from the Aylesbury Vale Adult Mental Health Team. Service users are also able to self-refer.

07500 350553


Safe Haven Support Leaflet

Last updated: 3rd January 2020

Bucks Vision

Bucks Vision is a local charity helping people with sight loss across Buckinghamshire.

They offer a wide range of services delivered by a small staff team and volunteers. Services include:

  • Practical Courses
  • Social & Sporting Activities
  • Support at Home
  • Eye Clinic Patient Support
  • Equipment Information

01296 487556

Last updated: 29th December 2019

Help in the home

Do you live in Buckinghamshire and need help around the house? An Age UK Buckinghamshire home helper can assist older people with general cleaning, vacuuming, laundry, shopping and prescription collections. You choose which tasks your home helper carries out for you each week, supporting you to remain in control of keeping your home the way you like it to be.

01296 431 911 Information Line

Last updated: 3rd January 2020

Live Well Stay Well Service

Live Well Stay Well is a FREE health improvement service available to anyone over the age of 18.  We are experts in working with members of the public and supporting them to make changes to their lifestyles that lead to a healthier life. If you are interested in, or have been advised to eat a bit more healthily, be a bit more physically active, reduce the amount of alcohol you drink, lose some weight or stop smoking, we’re here to help you make those changes and stick to them.  If you would like support with the emotional challenges of managing a long term health condition, our Live Well Practitioners can offer a range of different types of support to help you cope and prevent your long term health condition stopping you from doing the things you want to in life.

Last updated: 25th March 2020

NHS 111

If you need medical help fast but it’s not a life-threatening situation, you can call the NHS 111 number or go online.

When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse. If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance.

If you don’t speak English, tell the adviser what language you want to speak and they will get you an interpreter.

You can call 111 any time of the day. The call is free, from landlines and mobiles.


You can also Rate & Review NHS 111

First published: 6th February 2018

NHS Website

The NHS website is the online ‘front door’ to the NHS. It is the country’s biggest health website and gives all the information you need to make choices about your health. You can find information about hospitals, GPs and dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services. It’s not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.

First published: 6th February 2018


If you or someone you know is experiencing a health or wellbeing issue and would like more information and helpful tips Rightsteps can help. Rightsteps is a UK health and wellbeing specialist.

Rightsteps provide information and advice to help people understand and address common mental health issues such as stress, anxiety and low mood. Rightsteps also provide expert information and guidance relating to alcohol, drugs, smoking and other health and wellbeing-related issues.

Find out more

First published: 18th April 2019

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