Street address Whitehill Surgery
01296 432 742
Public ratings and reviews
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It is impossible to get an appointment or speak to a Dr. I don’t even think doctors work at this surgery any more as when I did get a call back over a year ago it was from the paramedic. Bookable time slot appointments would save time for doctors and patients.
I have been trying to get an appointment since 1st August and it is 6 Sept and there are still no appointments s available!!!!
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Excellent service. Since I registered with them the staff have been extremely good.
It`s getting increasing hard to get through on the phone and an appointments and the service is getting worst. However when you do get through and manage to see a doctor the attention you receive is great and I can`t fault it.
If I could give a zero I would. I have been trying to get an appointment for 3 days, as directed by the receptionist I call at 8:30 but the lines are constantly engaged, I get through by 8:45 and all the appointments are gone, reception tells me to call 111.
I call 111 and they advise I see my gp within 3 days, when I call gp back they say to call at 8:30 and the cycle begins again. I cannot make a regular appointment for 5 weeks.
Note, this surgery serves over 15,000 patients and only has 2 doctors!
I have always found it very difficult to get an appointment, including one which was an emergency.
The service that I have received here has been great
It is very difficult to obtain an appointment and when I have eventually managed to get hold of one the waiting times are very long.
the service is good but it is clear that there are too many patients and the surgery struggles to cater for them. I have sometimes had to wait up to 6 weeks for a basic appointment.
the practice is excellent, as are my doctors.
If you are lucky to get an appointment when you phone its usually for about three to four weeks time.
Not very helpful for working people. Early morning appointments are only at Fairfield Leys.
Routine appointments take a lot of time to obtain.
The booking of appointments is extremely difficult. The earliest appointment available that I could get was a month away.
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