Whitehill Surgery
Oxford Road
Aylesbury
Buckinghamshire
HP19 8EN

01296432742

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Public rating:

Rated 3/5 by 11 people

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Service users have provided the following ratings and reviews

If Whitehill Surgery would like to respond to any of the comments, email info@healthwatchbucks.co.uk

2 weeks ago

Excellent service. Since I registered with them the staff have been extremely good.

1 month ago

It`s getting increasing hard to get through on the phone and an appointments and the service is getting worst. However when you do get through and manage to see a doctor the attention you receive is great and I can`t fault it.

3 months ago

If I could give a zero I would. I have been trying to get an appointment for 3 days, as directed by the receptionist I call at 8:30 but the lines are constantly engaged, I get through by 8:45 and all the appointments are gone, reception tells me to call 111.

I call 111 and they advise I see my gp within 3 days, when I call gp back they say to call at 8:30 and the cycle begins again. I cannot make a regular appointment for 5 weeks.

Note, this surgery serves over 15,000 patients and only has 2 doctors!

2 years ago

I have always found it very difficult to get an appointment, including one which was an emergency.

2 years ago

The service that I have received here has been great

2 years ago

It is very difficult to obtain an appointment and when I have eventually managed to get hold of one the waiting times are very long.

2 years ago

the service is good but it is clear that there are too many patients and the surgery struggles to cater for them. I have sometimes had to wait up to 6 weeks for a basic appointment.

2 years ago

the practice is excellent, as are my doctors.

2 years ago

If you are lucky to get an appointment when you phone its usually for about three to four weeks time.

Not very helpful for working people. Early morning appointments are only at Fairfield Leys.

2 years ago

Routine appointments take a lot of time to obtain.

2 years ago

The booking of appointments is extremely difficult. The earliest appointment available that I could get was a month away.


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