Street address The Clockhouse
01494 526 566
Public ratings and reviews
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Poor care. Dentist did not have the level of skill required to carry out the procedure.
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I arrived early for my appointment, the time of my appointment passed, the waiting room had been empty since I arrived. I ended up going out to reception to see if I had been forgotten. The receptionist was painting her nails and finished what she was doing before engaging me in conversation. She told me that the dentist had just finished with her last patient and so I would be going in soon. :-/
Anyway, the actual dentist appointment was fantastic. I had Maryclare Tuohy. She looked at my 1 1/2 year olds teeth first – she was inventive with ways to get a look in, making him laugh and her dental nurse gave him stickers (big hit!).
She then looked at my teeth. I had been seeing a private dentist before getting pregnant and was happy there but after my appointment on Friday I realise I have never had feedback on what I am doing well and what needs improving. She told me that the back teeth were being cleaned well but the front needed a bit more attention. She then gave them a quick clean (all the while my son was sat on my lap) and she was mindful to stop every so often so I could look up and reassure him that I was ok.
It would be a 5 star but the receptionist annoyed me.
Generally good service, clean waiting room, dentist was polite and gave good advice
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