Street address The Pharmacy
Oxford Road
Stokenchurch
HP14 3TA
01494 482 103
Public ratings and reviews
If Rowlands Pharmacy (Stokenchurch) would like to respond to any of the comments, email info@healthwatchbucks.co.uk
Had a recent problem with instruction for repeat meds not being sent from the GP to the pharmacy. The staff at the pharmacy helped me to resolve it within 2 hours, through giving advice on how to get ’emergency’ prescription, ensuring that the meds were in stock and then texting me to let me know when I could pick it up. Also, had great service with my flu jab. I asked for an appointment in person at about 9am, expecting a few days to wait, but was offered an appointment for 10h30am on the same day. Staff are always friendly and offer helpful advice.
Seems to have recently taken to using a “centralised” service to make up repeat prescriptions. This means that it now takes 5-7 working days to get a prescription rather than the previous 3 days! Making me wonder if I should use an online pharmacy instead – but that’ll have an impact on Rowland’s level of business if lots of people do it and maybe they won’t be able to continue so it’ll be a service lost…
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