The Riverside Surgery
George Street
High Wycombe
Buckinghamshire
HP11 2RZ

01494526500

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Public rating:

Rated 2.5/5 by 13 people

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Service users have provided the following ratings and reviews

If Riverside Surgery would like to respond to any of the comments, email info@healthwatchbucks.co.uk

4 months ago

Would not answer emails. Too many good staff leaving. Shortage of Drs.

2 years ago

My son has special needs and we just wanted to speak to a doctor and there is a 3 month waiting time? For a call back? Apparently most doctors are off sick??? Pointless.

2 years ago

[Withheld in accordance with our Comments Policy]

2 years ago

Too many negative comments -I’ve been with Riverside for 45years & I find the receptionist’s very helpful&friendly & always get an appointment when I need one& the Drs& Nurses are just Great… ‘Thank you Riverside Surgery’

Continually dialling from 0810 finally got through at 1015 to automatic system 5th in line to get to appointment leek no appointment until Thursday 7days time and then not with Doctor of choice. Fortunately not urgent and if it had been would have asked for Dr to phone me. Which I have previously done. But overall satisfied with Surgery Doctors when finally seen

2 years ago

[Withheld in accordance with our Comments Policy]

2 years ago

The appointment system is bad and I do not like the lack of consistency due to there being no doctor allocation. This makes appointments lack the personal aspect.

2 years ago

The appointment system is very bad. The whole experience at the surgery is not customer friendly but it has to be said that once I eventually got to see a doctor, the GP’s are good.

2 years ago

The online appointment system is full technical difficulties which is an inconvenience.

2 years ago

I had neck pain which was dismissed by my doctor who refused to refer me to a physiotherapist. I had to go myself which proved to be alot more costly.

2 years ago

I am often unable to see a doctor when I need one and am instead given advice from nurses or receptionists which is far from ideal.

2 years ago

[Withheld in accordance with our Comments Policy]

2 years ago

I like the fact you can always talk to or get to see a doctor or practise nurse if you need to.


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