Quill Hall Lane
Amersham
HP6 6LU

01494722940

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Healthwatch Bucks has visited, rated and reviewed Pratt House

Visited 12th July 2018

Dignity in Care Ratings

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Pratt House:

  • encourages staff to interact informally more with residents in the communal areas and at mealtimes
  • creates both written and pictorial menus for residents and relatives to see
  • creates a pictorial and written activity schedule and makes this easily accessible for residents and visitors to look at
  • changes grab rails in communal toilets and bathrooms from white to a contrasting colour to assist those who live with dementia
  • change the clock in the dining room from one showing roman numerals to one with large clear digits
  • increases the time residents can spend in the garden even if for short periods.
  • ensures all activities match with the interests of the residents and that they are person-led
  • creates better storage facilities, with the opportunities the new extensions will give, for all the wheelchairs, hoists etc presently stored in less than ideal areas.

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