Public ratings and reviews
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I received a text to book Covid booster at the surgery. Having booked appt and received confirmation, date and time I turned up at the surgery for booster jab and surprise surprise, there was no one at the surgery although I tried both entrances and rang the bell. Nothing. Not very impressed with service.
I have nothing but praise for the all of the staff that I have seen at Oakfield Surgery their care is some of the best that I have ever experienced
My GP is very good and meticulous and I have always thought the conduct of the receptionists to be good. The practice should make appointments more readily available.
The service from Oakfield practice has been great within the last several months
I would rate the service that I have received as very good.
the service is average- sometimes helpful but waiting times are long.
Myself and my two children have received excellent care from the GP’s at Oakfield Surgery over the past twenty years. With two difficult pregnancies the community midwife and GP’s were amazing. I always felt supported and well cared for.
Getting appointments is becoming more difficult however if you can book ahead via the patient access on the website its really helpful as is the repeat prescription facility. I never have a problem if I need an emergency appointment for my 1 year old or 8 year old.
Myself, husband and 3 year old daughter have always received excellent support and care from the staff at Oakfield Surgery.
All levels of staff from the reception through to the nurses and GP’s are responsive to the urgent situations and are always able to accommodate us when needed.
I don’t always see the same GP however all those that I see are helpful and supportive so I don’t mind having different contacts.
There used to be more of a wait several years ago however in the past 3-4 years I can’t recall waiting for excessive times for my appointment.
Waiting times need to improve. However the staff are friendly.
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Getting appointments is difficult.
GPs are good but reception staff can be rude and make you feel as if you are a nuisance.
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