Our overall rating:
Healthwatch Bucks has visited, rated and reviewed Milton House
Visited 18th June 2018
Dignity in Care Ratings
How people are treated:
Just like being at home:
Quality of life:
We recommend that Milton House:
- tries to encourage more interaction between staff and residents
- turns the TV off when no one is watching it, ask residents what they would prefer to watch and considers music or the radio as an alternative
- looks to provide more activities that match with the interests of the residents of Milton House e.g. perhaps a record player, or crafting / scrapbooking about interests or trips out, reminiscing activities as one resident enjoyed showing us his photo album
Response from the provider
Thank you for your draft report and email. I believe it is a good reflection of what you observed on the day, and we will definitely take your recommendations on board. Thank you again for your visit and for the opportunity for us to reflect and consequently improve care practices for our residents.
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