Daws Lea
High Wycombe
Buckinghamshire
HP11 1QG

01494446878

Our overall rating:

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Healthwatch Bucks has visited, rated and reviewed Little Oaks Residential Home

Visited 7th December 2017

Our Dignity in Care Ratings:

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Little Oaks:

  • improves the signage in some of the corridors and personalizing residents’ doors
    Dignity in Care Enter & View visit to Little Oaks
  • helps residents get to know each other better by
    appropriate introductions and encouragement by staff
  • introduces both written and pictorial menus to help residents with of menu choice;
  • has more water/cold drinks easily available to residents in lounges.
  • could consider how I-pad technology could help residents in future, such as creating pictorial options for food.

Response from the provider

I am pleased to advise that improving the signage at Little Oaks was already in progress and should be installed by the end of January 2018.  Thank you for suggesting using iPad technology, we already have one and taking forward your recommendation of photographing meals to enable residents to visualise the menus that are being offered, is a good idea.

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