Fieldhead Gardens
Bourne End
Bourne End
SL8 5RA

01628520020

Our overall rating:

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Healthwatch Bucks has visited, rated and reviewed Kingfishers Nursing Home

Visited 9th October 2017

Dignity in Care ratings

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Kingfishers Nursing Home:

  • switch off the TV in the lounge when activities are taking place
  • install grab rails in the hallway toilet and improve signage with either a bigger ‘Toilet’ sign or else a picture.
  • invest in a range of cutlery to assist those with different needs to help themselves to eat
  • ensure all staff have training on hearing aids and hearing loss
  • ensure residents have more opportunities to have full baths rather than just bed baths
  • accommodate personal tastes and so encourage residents to drink sufficient fluid

Response from the provider

We will continue to invest in all areas to ensure that we improve in making Kingfishers a place where residents want to come to be cared for, relatives are secure in the knowledge that we provide excellent care in a safe environment and staff find the home a rewarding place to work

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