Berryfield Road
Princes Risborough
Buckinghamshire
HP27 0HE

01844275563

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Healthwatch Bucks has visited, rated and reviewed Icknield Court

Visited 27th July 2018

Dignity in Care Ratings

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Icknield Court:

  • ensures all staff have undertaken dignity in care and safeguarding training recently and understand that the small things, positive or negative, can have a big impact on a resident
  • encourages all staff to interact more with residents
  • encourages all staff to talk in a patient and non-condescending way focusing on person-centred care
  • looks to improve the quality and the range of the cooked food served
  • ensures all dementia ‘houses’ are consistently well decorated with stimulating pictures, noticeboards etc.
  • ensures stains and smells are quickly cleaned up and there are no trip hazards such as upturned parasols left around
  • buys more fans for communal areas
  • introduces pictorial menus to help those to struggle to read
  • reminds staff that they must knock on doors and wait for a reply before entering
  • introduces more exercise classes to maintain muscle and keep residents both more physically mobile and mentally stimulated
  • tries to get more able residents involved in everyday activities, in their home, such as laying tables, watering the raised beds etc
  • looks to do more activities downstairs as well as upstairs
  • replaces white grab rails with those in contrasting colours to aid those living with dementia

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