Street address Floor 2, Prospect House
Crendon Street
High Wycombe
HP13 6LA

01865 901 600

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Public rating:

Rated 3.5 out of 5 by 2 people


Public ratings and reviews

If Healthy Minds Bucks would like to respond to any of the comments, email info@healthwatchbucks.co.uk

Review 1 of 2

2 stars5 months ago

I turned up to attend a Stress and Anxiety CBT 6 week course last night as per my appointment letter. Doors were locked and no answer. Eventually went to the main offices up the road only to find out that the letter I’d been sent had the wrong day and date on it. As I work in London I’d make arrangements to get back in time for this course plus I was anxious about the course anyway. I now have to see if I can make arrangement to leave work early again to attend on the day and date that should have been on the letter. This course was supposed to help my stress and anxiety instead so far it has made it worse. Not a good start!

Healthwatch Bucks responded:

This really isn't acceptable and you should consider making a complaint to Oxford Health who run the service.

Review 2 of 2

5 stars2 years ago

I made a self referral over the telephone. I was assessed the same day. Two days later I had a second assessment and suitable support was arranged. This was a very quick service. I felt listened to by staff, and I was given various support options to choose from and I was given my preference.


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