Street address Church Street
Maids Moreton
MK18 1QF

01280 818 710

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Our rating:

5 stars

Public rating:

Rated 2.9 out of 5 by 8 people

We have rated and reviewed Maids Moreton Hall (Gracewell at Maids Moreton)

Visited 18th December 2015

Please note that the information below may now be out of date.

Dignity in Care ratings

Out of 5 stars

How people are treated:

5 stars

Personal choice:

5 stars

Just like being at home:

5 stars


5 stars

Quality of life:

5 stars

Our Recommendations


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Public ratings and reviews

If Maids Moreton Hall (Gracewell at Maids Moreton) would like to respond to any of the comments, email

Review 1 of 8

1 star5 months ago

Everything needs improving, lots of staff leaving my father is given poor personal care be told he had been washed but all the night person did was put clothes on him not even got shaved still had yesterday food on his face and neck, clothes was smelly from day before , when speaking to management you get no where they just don’t care and have no time for you. Bad management. Has a lot of agency staff.

Review 2 of 8

1 star6 months ago

Bad management staff shouting at my mum and each other, poorly run by nurses, linen always dirty even when washed, have one lovely night lady who looks after my mum really well so grateful for her, not outstanding, lots of staff leaving.

Review 3 of 8

1 star9 months ago

Mum died along with 23 others in one week, the things that went on whilst mum stayed there required complaint after complaint. Stolen property, nurse shouting at her making her cry, lack of care, too many things to mention here, but all is not ‘Outstanding’ as per the CQC rating, and they need another unannounced review.

Between Jan 2020 and 2021.

Review 4 of 8

4 stars6 years ago

I was on my knees both mentally and physically trying to care for my dear husband 24/7. Maids Moreton Hall gave me the chance to get myself back together with the knowledge he was safe,secure and in a caring, clean, 5 star hotel environment.

Review 5 of 8

4 stars6 years ago

More like a 4-star hotel than a care home, but with added facilities. Very happy to have my Mum staying there, and she is liking it very much.

Review 6 of 8

4 stars6 years ago

Wonderful care at the home. She is so happy here and we are so relieved that we do not have to worry.

Review 7 of 8

4 stars6 years ago

We are always impressed by the levels of care and how Dad is treated as an individual. The home is always well maintained and there ae good activities provided regularly.

Review 8 of 8

4 stars6 years ago

The home has a lovely, friendly environment. We are always made to feel welcome when we visit our family.

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