Bledlow Road
Saunderton
Saunderton
Princes Risborough
HP27 9NG

Our overall rating:

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Healthwatch Bucks has visited, rated and reviewed Cherry Tree Nursing Home

Visited 26th September 2018

Dignity in Care ratings

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Cherry Tree:

  • reminds staff to address residents using the name they have asked to be used
  • ensures that drinks are accessible to all residents especially those who are not mobile enough to help themselves
  • reviews the menus to ensure a wide variety of food including cooked vegetarian options other than omelette
  • ensures there are written and pictorial menus available in the dining rooms at least. The manager told us this would be put on a rolling screen on the new TV in the reception area.
  • reminds staff to think about TV volume and heat in the communal areas when they pass through at various times to ensure they are appropriate
  • reminds staff to ask residents whether they would like a bib at mealtimes
  • puts up pictorial signs (as well as words) on all communal room doors such as toilets
  • asks residents about where they might like to get more involved, eg. interviewing potential new staff or folding serviettes for meals, so they feel it’s more like home
  • puts up a schedule of activities so that residents and visitors know what is going on and when. The manager told us this would be put on a rolling screen on the new TV in the reception area.
  • continues to involve volunteers in activities to give residents more opportunities to go outside etc.
  • ensures there are exercise sessions for residents including chair based ones
  • involves residents in feeding the ducks
  • contacts the Home Library service for a source of books, especially audio books. Calibre Audio library would also be a source of these materials although they are delivered by post rather than by a volunteer visiting the home
  • starts more simple get together group activities in the lounge to bring people together to socialise eg. cards, dominoes, knitting etc
  • puts audio description on personal TVs where residents might have a sight problem
  • contacts The Macular Society and Bucks Vision for support with residents with a sight loss

 

To see our previous report from 2015 please go to the Completed Dignity in Care reports – Saunderton page.

Download our full report


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