Street address Minniecroft Road

08444 773 580

Visit their website

Public rating:

Rated 2.9 out of 5 by 16 people

Public ratings and reviews

If Burnham Health Centre would like to respond to any of the comments, email

Review 2 of 17

1 star2 months ago

Receptionists rude and unhelpful, also do not know how to wear face masks properly during a pandemic.
Extremely difficult to see a GP or even talk to one over the phone.
They don’t tell you when your blood test results come back and so you have to call them every day to check (with a 45 minute wait on hold too).
Zero compassion.
Absolutely unacceptable.

Review 3 of 17

3 stars2 months ago

I tried to book for blood tests as feeling tired and dizzy no chance to speak to a doctor. I Was told its because they are building new flats and houses and there were to many people in the area, for burnham health centre, I can Google for private blood tests if I want!

Review 4 of 17

1 star3 months ago

Been trying to get through to reception for over a year now. Can never get through. Ridiculous. The government need to do an enquiry!

Review 5 of 17

5 stars4 months ago

If there are better GP’s anywhere else in the SE of England, I’ve yet to hear of them. I would be dead without the help of the remarkable people at this practice.

Review 6 of 17

3 stars5 months ago

Doctor too busy, don’t care. Care for 25 years, no don’t care, cost surgery too much.

Review 7 of 17

3 stars5 months ago

Please improve the appointment service.

Review 8 of 17

3 stars10 months ago

I witnessed one of the receptionists being really rude to an elderly patient . She has not been working there long and has also been rude to others on the phone

Review 9 of 17

2 stars11 months ago

Signed off from work, have had to repeatedly ring the surgery for over a week and a half to check on a sick note extension request and have constantly been given inaccurate and misleading information by several receptionists – it is clear they are not all trained on the process. It is impossible to immediately get through to a trained operator and you are forced to wait in a queue for over half an hour before your call connects. Appointments are also incredibly hard to come by. Very poor continuity of care.

[Some content withheld in accordance with our Comments Policy]

Review 10 of 17

5 stars1 year ago

My daughter had been ill for several weeks. They fitted her in after a telephone call and saw her the same day. Great service – lovely doctors!

Review 11 of 17

2 stars2 years ago

Very up and down service. Sometimes excellent (have been able to squeeze me in at short notice, Most Dr’s are very nice), sometimes terrible (lost my prescription – sent my prescription to Bristol!, Dr referral letter didn’t materialise, Checked me in for a midwife appointment and then after 40 minutes of waiting they came and told me she was off sick that day!!)

Review 12 of 17

2 stars4 years ago

[Withheld in accordance with our Comments Policy]

Review 13 of 17

2 stars4 years ago

Had to wait 3 weeks for ECG in August 2017.
Never get through on the telephone or to make appointment on internet as preferred doctor never available.

Review 14 of 17

2 stars4 years ago

[Withheld in accordance with our Comments Policy]

Review 15 of 17

2 stars5 years ago

I was referred to have a kidney ultrasound scan a few months ago and I never received any letter or call since then. Very disappointing.

Review 16 of 17

5 stars5 years ago

It was my first time in the surgery without my mum and I was really nervous but when i got into the room The Gp was really kind and said not to worry withes 7 mins he had refereed me to a hearing clinic. By then i had calmed down and he explained that its okay to be nervous i was as well

Review 17 of 17

5 stars5 years ago

It would be nicer to see GP’s spending longer with the elderly patients and having a little more patience with them.

Rate and review this service

Your name and email address and other identifying information will not be published and will be stored in accordance with our privacy policy. Required fields are marked with an asterisk.

Please tell us what happened and make suggestions for improvements. Please do not include any personal information like names, dates or detailed health information.

Your contact details

If you would like us to contact you about your feedback, please provide your details below. You can also contact us directly.


Please review our privacy policy. By completing this form, you agree that you have read and understood the privacy information provided, and confirm you are over 18.

Subscribe to the Healthwatch Bucks email newsletter