28 The Green
Wooburn Green
Wooburn Green
HP10 0EJ

01628528228

Our overall rating:

Public rating:

Rated 3/5 by 1 person

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Healthwatch Bucks has visited, rated and reviewed Brook House

Visited 21st August 2018

Dignity in Care Ratings

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Brook House:

  • ensures those who can hold them, are given hot drinks in china mugs / cups rather than plastic two handled beakers.
  • encourages staff to involve residents who are mobile, including those who use walkers, in activities such as dancing, going for short walks in the garden, perhaps moving to a dining table to eat, to maintain muscle strength in their legs.

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Service users have provided the following ratings and reviews

If Brook House would like to respond to any of the comments, email info@healthwatchbucks.co.uk

2 years ago

My 91 year old Grandmother is at Brook House, she has vascular dementia. She has lived there for a few years now. She is always clean, and the staff know her well. The staff are caring and friendly, and certainly take good care of her.
My grandmother used to live in the same village as where this care home is. One day the staff team took some of the residents out for a walk, my Grandmother recognised where she was and became distressed saying that she would like to go home. The manager informed my father (my grandmothers son) that they would not be taking her out for a walk again. From this, I feel they could do more to understand her dementia more, and how it effects her on a daily basis.


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