29 North Park
Chalfont St Peter
Chalfont St Peter
Gerrards Cross
SL9 8JA

01753890134

Our overall rating:

Public rating:

Rated 5/5 by 1 person

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Healthwatch Bucks has visited, rated and reviewed Austenwood Nursing Home

Visited 18th October 2017

Our Dignity in Care Ratings:

How people are treated:

Personal choice:

Just like being at home:

Privacy:

Quality of life:

Our Recommendations

We recommend that Austenwood:

  • looks to make their daily blackboard menu clearer, and the writing on the weekly menus larger so making them easier to read
  • continues to develop the i-pad pictorial menu for those who would find it easier to choose meal options via pictures
  • posts an activity timetable on the noticeboard

Response from the provider

On the whole we think that you have captured many of the fine facets of Austenwood Nursing Home and the excellent work by staff to provide the essentials for dignity in care. We are delighted that you were able to witness some of the excellent interaction, which is simply normal behaviour by the staff at Austenwood.

Download our full report


Service users have provided the following ratings and reviews

If Austenwood Nursing Home would like to respond to any of the comments, email info@healthwatchbucks.co.uk

5 months ago

The care and consideration of the staff at Austenwood has restored our faith in Care Homes. They were simply outstanding in every aspect. We cannot thank them enough for Mum’s Care.


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