29 North Park
Chalfont St Peter
Chalfont St Peter
Gerrards Cross


Our overall rating:

Public rating:

Rated 5/5 by 1 person

Leave your own rating »

Healthwatch Bucks has visited, rated and reviewed Austenwood Nursing Home

Visited 18th October 2017

Our Dignity in Care Ratings:

How people are treated:

Personal choice:

Just like being at home:


Quality of life:

Our Recommendations

We recommend that Austenwood:

  • looks to make their daily blackboard menu clearer, and the writing on the weekly menus larger so making them easier to read
  • continues to develop the i-pad pictorial menu for those who would find it easier to choose meal options via pictures
  • posts an activity timetable on the noticeboard

Response from the provider

On the whole we think that you have captured many of the fine facets of Austenwood Nursing Home and the excellent work by staff to provide the essentials for dignity in care. We are delighted that you were able to witness some of the excellent interaction, which is simply normal behaviour by the staff at Austenwood.

Download our full report

Service users have provided the following ratings and reviews

If Austenwood Nursing Home would like to respond to any of the comments, email info@healthwatchbucks.co.uk

5 months ago

The care and consideration of the staff at Austenwood has restored our faith in Care Homes. They were simply outstanding in every aspect. We cannot thank them enough for Mum’s Care.

Rate and review this service

Your name and email address and other identifying information will not be published and will be stored in accordance with our data protection policy. Required fields are marked with an asterisk.

Please tell us what happened and make suggestions for improvements. Please do not include any personal information like names, dates or detailed health information.

Your contact details

If you would like us to contact you about your feedback, please provide your details below. You can also contact us directly.


Please review our data protection policy. By completing this form, you agree that you have read and understood the privacy information provided, and confirm you are over 18.

Subscribe to the Healthwatch Bucks email newsletter