Our overall rating:
Healthwatch Bucks has visited, rated and reviewed Austenwood Nursing Home
Visited 18th October 2017
We recommend that Austenwood:
- looks to make their daily blackboard menu clearer, and the writing on the weekly menus larger so making them easier to read
- continues to develop the i-pad pictorial menu for those who would find it easier to choose meal options via pictures
- posts an activity timetable on the noticeboard
Response from the provider
On the whole we think that you have captured many of the fine facets of Austenwood Nursing Home and the excellent work by staff to provide the essentials for dignity in care. We are delighted that you were able to witness some of the excellent interaction, which is simply normal behaviour by the staff at Austenwood.
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