Patient Participation Groups (PPG) are groups of patients who get together to represent the patient voice in their GP practice.

Their role is to foster improved communication between a practice and its patients and, in doing so, help improve services and the quality of care provided by the practice.

As all PPGs are volunteer-led, every group is unique. Some groups hold regular meetings to discuss patient concerns, some host pop-in cafes to encourage community involvement while others host talks on a range of health and well-being issues.

While every PPG is different, each has at its core a single goal: to ensure the voice of the patient is heard in their GP practice to make sure that the services provided match the needs of patients.

Healthwatch Bucks has been contracted by the Buckinghamshire Clinical Commissioning Group to help support PPGs right across the county. This means we’re out and about talking to PPGs on how to develop their groups in a way that would suit their individual needs.

We know that no one size fits all. We’re not here to tell you what your PPG should look like or to set goals for you. We’re here to help and support your group with advice and information. If you’d like us to come and talk to you about simple but effective ways to develop your PPG, we’d love to hear from you.

You can also find out what other PPGs are doing here on the site and sign up for our monthly newsletter to get the latest news.

PPG Toolkit

In the meantime, why not take a look at our PPG Toolkit?  Packed with handy tips on everything from how to set up a PPG to how to promote your PPG in your practice and local community, it’s free to download.

View the toolkit online

Case Studies

Getting to know your practice staff

Working with young people

Other Useful Resources

National Association of Patient Participation

‘Building Better Participation’

 

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