We will all need care at some point and being treated with dignity and respect should be an essential part of that care.
Buckinghamshire County Council has commissioned us to visit care homes across Buckinghamshire and review the services they provide to ensure that ‘Dignity in Care’ is provided.
During our visits, we rate and review each care home on the following:
- how people are treated
- residents’ levels of privacy
- the amount of personal choice residents are given
- whether the care home feels like home
- residents’ overall quality of life.
Ultimately, we review each home from a lay person’s point of view. This is because we feel it is important that all services in care homes pass the Mum Test. In other words, we ask ourselves, is this home good enough for my mum or any other member of my family?
As part of our Dignity in Care work we also feel it is important to encourage positive changes within care homes and share good practice. This is why, following each visit, we give each care home a report with our recommendations based on what we observed and heard.
Our Dignity in Care Reports
We have visited 70 care homes in the county and have produced a report for each care home visited. You may find these reports useful when you are looking for care for yourself or loved ones.
Each care home is listed by location. Alternatively, if you know the name of the care home you’d like to read about, just type it in the search box. Alongside our reports, you will find a link to the Care Quality Commission (CQC) report and you can also read the experiences of others. If you would like to tell us about your experience too, we’d love to hear from you.
You can also read a summary of our visits over the past 12 months up to April 2018.
Or you can read more about this project.
Please note: Our visits are a brief snapshot view of each home at a single point in time. Our reports also focus specifically on dignity and care. Healthwatch Bucks recommends that all potential beneficiaries and their families carry out a thorough personalised visit before making decisions.
Good Practice Guides
Over the years we have seen many examples of how care home staff make a real difference to residents’ lives. We want to share this good practice and encourage others to do likewise. This is why we have produced the following guides: