Staff Team

Zoe McIntosh : Chief Executive

Zoe McIntosh

Chief Executive

I am joining Healthwatch Bucks from Citizens Advice Aylesbury Vale and a CEO role which involved extensive change management to prepare and lead the organisation towards a countywide merger with counterparts in Chiltern and High Wycombe.

I have over 10 years’ experience working at a senior management level; these roles include a service manager position at a mental health charity (developing community wellbeing services) and as Head of Information and Carers’ Services in a health and social care charity (securing and delivering local authority contract over 5 counties, as well as developing a national information service for people with long term conditions).

Prior to this, I worked as a practitioner in the mental health field undertaking a variety of roles in both the statutory and voluntary sector. Working in frontline roles, I saw first-hand the Catch-22 impact of poor mental health on areas such as employment, education, physical health and relationships, and vice versa.

Underpinning my work both as a practitioner and as a manager, has been the involvement of people whom services exist to serve in their design and delivery. I look forward to bringing my skills and experience to Healthwatch Bucks and working with the team to continue to fulfill the organisation’s mission to ‘ensure that the collective voice of people using health and social care services is heard, considered and acted upon’.
Robert Nikiel : Community Lead

Robert Nikiel

Community Lead

Robert joins us after a 40 year career in IT and senior management roles, most recently as a management consultant specialising in programme management and transformation initiatives. For the past 6 years he has become increasingly involved in volunteering roles. He is a trustee on 2 local charities, Chairman of his local Parish Council, and a volunteer befriender for Bucks MIND. He hopes to bring together his accumulated business and volunteer experience for the benefit of Healthwatch Bucks and the community we represent.
Belinda Burke : Operations Manager

Belinda Burke

Operations Manager

Belinda worked as an Internal Auditor for Lloyds Banking Group for over 10 years. She specialised in the pensions, life assurance and treasury divisions before taking a career break to raise her children. In the last two years she has been a volunteer administrator for a local youth football team and the Secretary of a local village school PTA.
Helen Smith : Project Manager

Helen Smith

Project Manager

Helen joined Healthwatch Bucks in 2017 as a project manager after a career in the Civil Service; latterly as a senior policy advisor at the Department of Health and Social Care. She started as a scientist in the Health and Safety Executive before moving to its policy headquarters to manage a research portfolio. In subsequent roles, as a project manager and policy advisor, she has worked with others to deliver regulatory and practical initiatives in a wide range of areas, mostly health-related. Helen is enjoying working with people in her local area on projects aimed at improving health and social care services in Buckinghamshire.
Phil Thiselton : Data and Impact Manager

Phil Thiselton

Data and Impact Manager

Phil has been with Healthwatch Bucks for over five years. His main responsibilities are research design and analysis, along with general data management and number crunching. He also maintains and administrates this website. Phil joined us from the London Borough of Tower Hamlets where he spent almost ten years in various roles providing management information, writing reports and undertaking research. He is passionate about transparency and service improvement in the public sector. Phil has also worked as a volunteer in Tanzania, teaching mathematics, which led him to study Disaster Management and Sustainable Development at the University of Northumbria.
Alison Holloway : Project Manager

Alison Holloway

Project Manager

Alison was a project manager with Legal & General prior to motherhood after which she became self-employed. She then moved to  the third sector working with community and voluntary groups in Buckinghamshire. This has involved recruiting volunteers, building relationships with third sector organisations,running community engagement activities as well as helping charities deliver projects. Now she manages our Dignity in Care project amongst others.


Jenny Baker OBE : Chair of Healthwatch Bucks

Jenny Baker OBE

Chair of Healthwatch Bucks

After a career in the voluntary sector, Jenny retired as Chief Executive of Brain Tumour UK, the charity for people affected by brain tumours. Previously, national lead on volunteering and involving communities at the National Trust, Jenny was awarded an OBE in recognition of her services to heritage and environment. Keenly interested in patient engagement Jenny is passionate about people in Buckinghamshire receiving the best possible treatments and care. Having recently completed her term on the National Committee of Healthwatch England, Jenny is a serving trustee of the European Federation of Neurological Associations and adviser to the International Brain Tumour Alliance. She is also on the Boards of Community Impact Bucks and the Wycombe Arts and Heritage Trust with further insights into the vital services of not-for-profits and the differences they make to people’s health and wellbeing.

John Meech : Vice Chair of Healthwatch Bucks

John Meech

Vice Chair of Healthwatch Bucks

John originally trained as a chemist and is member of the Royal Society of Chemistry with Chartered Chemist status. Now retired he has worked at a senior level in international and blue-chip organisations including GE Healthcare, Thermo Fisher Scientific and Danaher Corp. His expertise is in in health sciences including strategic planning, researching markets and managing product application areas globally. John has also managed external and academic collaborations to introduce new products. He is currently acting as a business adviser for Young Enterprise & The London Business Partnership and is a STEM Ambassador encouraging science and technology in schools.

Paul Simkins FCA, LLB : Director / Treasurer

Paul Simkins FCA, LLB

Director / Treasurer

Paul is a qualified Chartered Accountant and was Director of Quality Assurance at the Institute of Chartered Accountants in England and Wales (ICAEW) for over 15 years. He also chaired the UK’s Anti Money Laundering Supervisors’ Forum for 10 years before retiring from ICAEW in 2019. After gaining an honours degree in law, Paul trained to be an accountant and has held senior financial roles in the telecoms, retail, manufacturing and service sectors. In these roles he gained considerable experience in implementing IT and Quality Management Systems as well as change and project management.

Howard Mordue : Director

Howard Mordue


Howard Mordue is a District Councillor on Aylesbury Vale and a Buckingham Town Councillor. For many years he has been involved with charity organisations including the CAB and its fund raising arm BACAB of which he is a Vice President. He is also Chair of the Swan Community Hub and supports many other Charity Groups. His work experience has been at Director level within the printing industry.

Shade Adoh : Director & Panel Member

Shade Adoh

Director & Panel Member

Shade Adoh is a registered nurse and has lived in High Wycombe District since 1996 having lived in other parts of the country. Shade has been a full time mother, the chair of a Parents Teachers Association and parent governor at a local school with whom she remains a very good friend. She volunteered her time for almost 2 years at the Citizens Advice Bureau where she learnt a lot about local resident’s issues and where to refer people for support. She has organised a health promotion event and worked with other organisations locally to seek ways to promote healthcare provision. Shade is currently a Wycombe District Councillor.

Carol Heap : Director

Carol Heap


Carol qualified as a pharmacist and initially worked as a community pharmacist in London and High Wycombe before moving into the pharmaceutical industry to work in regulatory affairs. Her expertise is in the licensing of new medicines. She brings to Healthwatch Bucks a keen interest in health policy, patient engagement and access to healthcare, fostered by her background and close links to the local community. Carol has been a trustee for Community Impact Bucks since 2016 and is also the Community Impact Bucks Local Ambassador for the Marlow area.

Glen Martin : Director

Glen Martin


Glen has lived in Bucks for the past 15 years; his wife works for a Bucks charity. Glen’s career has been spent in the media industry making sure channels for BBC and ITV, amongst others, make it to your screens. Now working for a large media outsource provider for leading global brands, he is responsible for global governance as part of the Governance, Risk and Compliance department and is qualified to advise companies and organisations on Corporate Governance requirements. His career has included roles in operations, project management and account management, gaining experience and knowledge to add to the Healthwatch Bucks team.

Dr Tobi Iwuchukwu : Director

Dr Tobi Iwuchukwu


Tobi trained as a doctor after having completed a Bachelor's degree in Biomedical Sciences. She currently works full-time as a clinical coder for the NHS. Tobi has always been an advocate of health and well-being. She enjoys being an active member of the community, having volunteered her time to support adults with learning difficulties, coaching children with autism in sports and organising charitable events and medical outreach programmes. Having grown up in High Wycombe, Tobi is a grounded member of the community who brings a fresh perspective to the Board. She looks forward to making a positive impact to local health and social care access and delivery.

Adekunle Osibogun : Director

Adekunle Osibogun


Adekunle Osibogun is a dual qualified lawyer and an arbitrator, with experience in dispute avoidance, and resolving complex disputes. He is an elected member of the Buckinghamshire Council and Buckingham Town Council with a deep and abiding interest in community development. He lives in Buckingham and is involved with different charity organisations. He is a member of different professional associations, and holds positions as a trustee or director of other organisations.

Heena Thaker : Director

Heena Thaker


Heena is a registered optometrist, living and working in Buckinghamshire for over 21 years. She also mentors other clinicians to build successful practices, ensuring their patients are at the heart of everything they do. Over the years, she has been actively involved in raising funds and supporting local causes such as hospice care, youth and cancer charities. Heena is particularly interested in using her years of experience, both as a provider and as a recipient of NHS services to help bridge the gap that sometimes exists in understanding the challenges of both parties. From this place of understanding, progress can happen and she believes this is the way to achieving good outcomes in health and social care. People wellbeing matters to her and she is passionate about a cleaner, brighter and healthier future for all of us.

Parmjit Flora : Director

Parmjit Flora


Parmjit joined Healthwatch Bucks in August 2021. She has 20-years of management experience and currently works as a Programme Manager for Ocado. Parmjit brings with her the experience of delivering successful, sustainable, profitable outcomes and has a track record of providing strategic and cultural change through a data-driven and insights-focused approach. She has cross-industry experience of senior-level operational expertise alongside strategy and change management. Parmjit has also led teams to award-winning success and has been a finalist in the European Engagement Awards for Culture and Innovation. In addition, she has a strong track record of advocating for diversity and inclusion and works as Co-Chair of the Ethnic Minorities community at Ocado. She is also a business owner offering coaching and consultancy to small businesses and individuals.

Dr Naresh Mohindra : Director

Dr Naresh Mohindra


Having trained as a psychologist, I went on to pursue a career in management consultancy. Over the last 30 years my focus has been on helping organisations improve the way services are delivered. This was often through working with multiple organisations to deliver services in new ways using technology, or cutting across organisational boundaries to create new business models to deliver customer benefit. The challenge of bringing together the delivery of Health and Social Care is something I have felt passionately about since my early days of working as a clinical psychologist in the NHS, where I saw how poorly connected and siloed health care and mental health services were. The new Health and Social care Act provides opportunities to improve people's outcomes and experiences of care, particularly for those in contact with different services, through integrating services better, both within the NHS and across the health and social care systems. However much still depends on how the changes are implemented and I would like to bring the skills and experience I have developed during my consultancy career to support Healthwatch Bucks to guide and enable this change.


Sue Clegg : Volunteer

Sue Clegg


Graham Faulkner : Volunteer

Graham Faulkner


Kaye Walsh : Volunteer

Kaye Walsh


Heather Duffy : Volunteer

Heather Duffy


Christine Whiting : Volunteer

Christine Whiting


Susan de Kersaint-Seal : Volunteer

Susan de Kersaint-Seal


Mike Etkind : Panel Member

Mike Etkind

Panel Member

Jenny Cassidy : Volunteer

Jenny Cassidy


Sheila Cotton : Volunteer

Sheila Cotton


Deborah Tymms : Volunteer

Deborah Tymms


Chris Purves : Volunteer

Chris Purves


Steve Baker MP : Volunteer

Steve Baker MP


Deborah Sanders : Panel member

Deborah Sanders

Panel member

Ron Newall : Panel member

Ron Newall

Panel member

Jean Button : Volunteer

Jean Button


Diane Rutter : Volunteer

Diane Rutter


Joy Johns : Volunteer

Joy Johns


Elizabeth Abbott : Panel Member

Elizabeth Abbott

Panel Member

Judith Young : Volunteer

Judith Young


Barry Clarke OBE : Panel Member

Barry Clarke OBE

Panel Member

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