Staff Team

Zoe McIntosh : Chief Executive

Zoe McIntosh

Chief Executive

I am joining Healthwatch Bucks from Citizens Advice Aylesbury Vale and a CEO role which involved extensive change management to prepare and lead the organisation towards a countywide merger with counterparts in Chiltern and High Wycombe.

I have over 10 years’ experience working at a senior management level; these roles include a service manager position at a mental health charity (developing community wellbeing services) and as Head of Information and Carers’ Services in a health and social care charity (securing and delivering local authority contract over 5 counties, as well as developing a national information service for people with long term conditions).

Prior to this, I worked as a practitioner in the mental health field undertaking a variety of roles in both the statutory and voluntary sector. Working in frontline roles, I saw first-hand the Catch-22 impact of poor mental health on areas such as employment, education, physical health and relationships, and vice versa.

Underpinning my work both as a practitioner and as a manager, has been the involvement of people whom services exist to serve in their design and delivery. I look forward to bringing my skills and experience to Healthwatch Bucks and working with the team to continue to fulfill the organisation’s mission to ‘ensure that the collective voice of people using health and social care services is heard, considered and acted upon’.
Robert Nikiel : Community Lead

Robert Nikiel

Community Lead

Robert joins us after a 40 year career in IT and senior management roles, most recently as a management consultant specialising in programme management and transformation initiatives. For the past 6 years he has become increasingly involved in volunteering roles. He is a trustee on 2 local charities, Chairman of his local Parish Council, and a volunteer befriender for Bucks MIND. He hopes to bring together his accumulated business and volunteer experience for the benefit of Healthwatch Bucks and the community we represent.
Belinda Burke : Signposting and Admin Officer

Belinda Burke

Signposting and Admin Officer

Belinda worked as an Internal Auditor for Lloyds Banking Group for over 10 years. She specialised in the pensions, life assurance and treasury divisions before taking a career break to raise her children. In the last two years she has been a volunteer administrator for a local youth football team and the Secretary of a local village school PTA.
Helen Smith : Project Manager

Helen Smith

Project Manager

Helen has recently joined Healthwatch Bucks as a project manager after a career in the Civil Service; most recently as a senior policy advisor at the Department of Health. She started her working life as a scientist in the Health and Safety Executive’s laboratory before moving to its policy headquarters to manage a health research portfolio. In subsequent roles, as both a project manager and policy advisor, she has worked with others to deliver regulatory and practical initiatives in a wide range of areas, mostly health-related. Helen is delighted to have the chance to work with people in her own community on projects that will improve health and social care services in Buckinghamshire.
Phil Thiselton : Data and Impact Manager

Phil Thiselton

Data and Impact Manager

Phil has been with Healthwatch Bucks for over five years. His main responsibilities are research design and analysis, along with general data management and number crunching. He also maintains and administrates this website. Phil joined us from the London Borough of Tower Hamlets where he spent almost ten years in various roles providing management information, writing reports and undertaking research. He is passionate about transparency and service improvement in the public sector. Phil has also worked as a volunteer in Tanzania, teaching mathematics, which led him to study Disaster Management and Sustainable Development at the University of Northumbria.
Victoria Young : Project Manager

Victoria Young

Project Manager

Victoria has a background in learning, development and support services for children and young people in the third and charity sectors. She has considerable experience in working with local people and community groups in developing, managing and delivering small and large scale projects where the end result enables people’s voices to be heard and make a positive difference. Victoria is looking forward to working with local people who give up their time to make a difference to health and social care services in her home county of Buckinghamshire.
Alison Holloway : Project Manager

Alison Holloway

Project Manager

Alison was a project manager with Legal & General prior to motherhood after which she became self-employed. She then moved to  the third sector working with community and voluntary groups in Buckinghamshire. This has involved recruiting volunteers, building relationships with third sector organisations,running community engagement activities as well as helping charities deliver projects. Now she manages our Dignity in Care project amongst others.


Jenny Baker OBE : Chair of Healthwatch Bucks

Jenny Baker OBE

Chair of Healthwatch Bucks

After a career in the voluntary sector, Jenny retired as Chief Executive of Brain Tumour UK, the charity for people affected by brain tumours. Previously, national lead on volunteering and involving communities at the National Trust, Jenny was awarded an OBE in recognition of her services to heritage and environment. Keenly interested in patient engagement Jenny is passionate about people in Buckinghamshire receiving the best possible treatments and care. Having recently completed her term on the National Committee of Healthwatch England, Jenny is a serving trustee of the European Federation of Neurological Associations and adviser to the International Brain Tumour Alliance. She is also on the Boards of Community Impact Bucks and the Wycombe Arts and Heritage Trust with further insights into the vital services of not-for-profits and the differences they make to people’s health and wellbeing.

Barry Clarke OBE : Vice Chair of Healthwatch Bucks

Barry Clarke OBE

Vice Chair of Healthwatch Bucks

Barry has lived in South Bucks for 40 years and served on the Board of Healthwatch Bucks since it started. He is a Member of the John Hampden Grammar School Academy Trust which he previously served as governor for 12 years. He was a director and vice chair of Community Impact Bucks which he helped to form in 2010. In his business career, Barry is a strategic consultant working primarily on global sustainability initiatives. His voluntary work has included membership of the International Advisory Group for the Innovations in Maternal, Newborn and Child Health and service as Chair of Save the Children UK and later Save the Children International. He has been a director and past Chair of the Better Cotton Initiative and a director of the Alliance for Water Stewardship.

Howard Mordue : Director

Howard Mordue


Howard Mordue is a District Councillor on Aylesbury Vale and a Buckingham Town Councillor. For many years he has been involved with charity organisations including the CAB and its fund raising arm BACAB of which he is a Vice President. He is also Chair of the Swan Community Hub and supports many other Charity Groups. His work experience has been at Director level within the printing industry.

Shade Adoh : Director & Panel Member

Shade Adoh

Director & Panel Member

Shade Adoh is a registered nurse and has lived in High Wycombe District since 1996 having lived in other parts of the country. Shade has been a full time mother, the chair of a Parents Teachers Association and parent governor at a local school with whom she remains a very good friend. She volunteered her time for almost 2 years at the Citizens Advice Bureau where she learnt a lot about local resident’s issues and where to refer people for support. She has organised a health promotion event and worked with other organisations locally to seek ways to promote healthcare provision. Shade is currently a Wycombe District Councillor.

Carol Heap : Director

Carol Heap


Carol qualified as a pharmacist and initially worked as a community pharmacist in London and High Wycombe before moving into the pharmaceutical industry to work in regulatory affairs. Her expertise is in the licensing of new medicines. She brings to Healthwatch Bucks a keen interest in health policy, patient engagement and access to healthcare, fostered by her background and close links to the local community. Carol has been a trustee for Community Impact Bucks since 2016 and is also the Community Impact Bucks Local Ambassador for the Marlow area.

Glen Martin : Director

Glen Martin


Glen has lived in Bucks for the past 15 years; his wife works for a Bucks charity. Glen’s career has been spent in the media industry making sure channels for BBC and ITV, amongst others, make it to your screens. Now working for a large media outsource provider for leading global brands, he is responsible for global governance as part of the Governance, Risk and Compliance department and is qualified to advise companies and organisations on Corporate Governance requirements. His career has included roles in operations, project management and account management, gaining experience and knowledge to add to the Healthwatch Bucks team.

John Meech : Director

John Meech


John originally trained as a chemist and is member of the Royal Society of Chemistry with Chartered Chemist status. Now retired he has worked at a senior level in international and blue-chip organisations including GE Healthcare, Thermo Fisher Scientific and Danaher Corp. His expertise is in in health sciences including strategic planning, researching markets and managing product application areas globally. John has also managed external and academic collaborations to introduce new products. He is currently acting as a business adviser for Young Enterprise & The London Business Partnership and is a STEM Ambassador encouraging science and technology in schools.

Dr Tobi Iwuchukwu : Director

Dr Tobi Iwuchukwu


Tobi trained as a doctor after having completed a Bachelor's degree in Biomedical Sciences. She currently works full-time as a clinical coder for the NHS. Tobi has always been an advocate of health and well-being. She enjoys being an active member of the community, having volunteered her time to support adults with learning difficulties, coaching children with autism in sports and organising charitable events and medical outreach programmes. Having grown up in High Wycombe, Tobi is a grounded member of the community who brings a fresh perspective to the Board. She looks forward to making a positive impact to local health and social care access and delivery.

Heena Thaker : Director

Heena Thaker


Heena is a registered optometrist, living and working in Buckinghamshire for over 21 years. She also mentors other clinicians to build successful practices, ensuring their patients are at the heart of everything they do. Over the years, she has been actively involved in raising funds and supporting local causes such as hospice care, youth and cancer charities. Heena is particularly interested in using her years of experience, both as a provider and as a recipient of NHS services to help bridge the gap that sometimes exists in understanding the challenges of both parties. From this place of understanding, progress can happen and she believes this is the way to achieving good outcomes in health and social care. People wellbeing matters to her and she is passionate about a cleaner, brighter and healthier future for all of us.

Adekunle Osibogun : Director

Adekunle Osibogun


Adekunle Osibogun is a dual qualified lawyer and an arbitrator, with experience in dispute avoidance, and resolving complex disputes. He is an elected member of the Buckinghamshire Council and Buckingham Town Council with a deep and abiding interest in community development. He lives in Buckingham and is involved with different charity organisations. He is a member of different professional associations, and holds positions as a trustee or director of other organisations.

Parmjit Flora : Director

Parmjit Flora


Parmjit joined Healthwatch Bucks in August 2021. She has 20-years of management experience and currently works as a Programme Manager for Ocado. Parmjit brings with her the experience of delivering successful, sustainable, profitable outcomes and has a track record of providing strategic and cultural change through a data-driven and insights-focused approach. She has cross-industry experience of senior-level operational expertise alongside strategy and change management. Parmjit has also led teams to award-winning success and has been a finalist in the European Engagement Awards for Culture and Innovation. In addition, she has a strong track record of advocating for diversity and inclusion and works as Co-Chair of the Ethnic Minorities community at Ocado. She is also a business owner offering coaching and consultancy to small businesses and individuals.


Sue Clegg : Volunteer

Sue Clegg


Claire Ewers : Volunteer

Claire Ewers


Graham Faulkner : Volunteer

Graham Faulkner


Meady Waterhouse : Volunteer

Meady Waterhouse


Kaye Walsh : Volunteer

Kaye Walsh


Heather Duffy : Volunteer

Heather Duffy


Christine Whiting : Volunteer

Christine Whiting


Susan de Kersaint-Seal : Volunteer

Susan de Kersaint-Seal


Mike Etkind : Panel Member

Mike Etkind

Panel Member

Jenny Cassidy : Volunteer

Jenny Cassidy


Sheila Cotton : Volunteer

Sheila Cotton


Liz Baker : Volunteer

Liz Baker


Deborah Tymms : Volunteer

Deborah Tymms


Chris Purves : Volunteer

Chris Purves


Steve Baker MP : Volunteer

Steve Baker MP


Deborah Sanders : Panel member

Deborah Sanders

Panel member

Ron Newall : Panel member

Ron Newall

Panel member

Jean Button : Volunteer

Jean Button


Diane Rutter : Volunteer

Diane Rutter


Joy Johns : Volunteer

Joy Johns


Elizabeth Abbott : Panel Member

Elizabeth Abbott

Panel Member

Judith Young : Volunteer

Judith Young


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