Staff Team

Thalia Jervis : Chief Executive

Thalia Jervis

Chief Executive

Thalia joins Healthwatch Bucks, following three years at Network Rail where her role focused on strategic transformation and programme management. She has worked as part of the public sector including time with the Prison Service and the Foreign Office, and then with a large variety of public and private sector organisations as part of a large management consultancy. Thalia said “Healthwatch Bucks has gathered real momentum since its launch in 2013 and I am delighted to be joining a team which is so committed to understanding and representing the views of those who use health and social care services in Buckinghamshire. These remain challenging times for service providers and the role of Healthwatch Bucks in ensuring consumer views are heard is more important than ever.  It is a privilege to be given the opportunity to be part of making that happen.”

thalia@healthwatchbucks.co.uk
Emma Settery : Communication and Engagement Lead

Emma Settery

Communication and Engagement Lead

Emma recently graduated with a degree in Psychology, and has considerable experience volunteering for the listening service Nightline. She has also worked in community engagement at the University of Leicester, and is passionate about improving health care, especially mental health care, in the community.

emma@healthwatchbucks.co.uk
Robert Nikiel : Community Lead

Robert Nikiel

Community Lead

Robert joins us after a 40 year career in IT and senior management roles, most recently as a management consultant specialising in programme management and transformation initiatives. For the past 6 years he has become increasingly involved in volunteering roles. He is a trustee on 2 local charities, Chairman of his local Parish Council, and a volunteer befriender for Bucks MIND. He hopes to bring together his accumulated business and volunteer experience for the benefit of Healthwatch Bucks and the community we represent.

robert@healthwatchbucks.co.uk
Belinda Burke : Signposting and Admin Officer

Belinda Burke

Signposting and Admin Officer

Belinda worked as an Internal Auditor for Lloyds Banking Group for over 10 years. She specialised in the pensions, life assurance and treasury divisions before taking a career break to raise her children. In the last two years she has been a volunteer administrator for a local youth football team and the Secretary of a local village school PTA.

belinda@healthwatchbucks.co.uk
Helen Smith : Project Manager

Helen Smith

Project Manager

Helen has recently joined Healthwatch Bucks as a project manager after a career in the Civil Service; most recently as a senior policy advisor at the Department of Health. She started her working life as a scientist in the Health and Safety Executive’s laboratory before moving to its policy headquarters to manage a health research portfolio. In subsequent roles, as both a project manager and policy advisor, she has worked with others to deliver regulatory and practical initiatives in a wide range of areas, mostly health-related. Helen is delighted to have the chance to work with people in her own community on projects that will improve health and social care services in Buckinghamshire.

helen.smith@healthwatchbucks.co.uk
Alison Holloway : Project Manager

Alison Holloway

Project Manager

Alison was a project manager with Legal & General prior to motherhood after which she became self-employed. She then moved to  the third sector working with community and voluntary groups in Buckinghamshire. This has involved recruiting volunteers, building relationships with third sector organisations,running community engagement activities as well as helping charities deliver projects. Now she manages our Dignity in Care project amongst others.

alison@healthwatchbucks.co.uk
Victoria Young : Project Manager

Victoria Young

Project Manager

Victoria has a background in learning, development and support services for children and young people in the third and charity sectors. She has considerable experience in working with local people and community groups in developing, managing and delivering small and large scale projects where the end result enables people’s voices to be heard and make a positive difference. Victoria is looking forward to working with local people who give up their time to make a difference to health and social care services in her home county of Buckinghamshire.

victoria@healthwatchbucks.co.uk
Phil Thiselton : Data and Performance Manager

Phil Thiselton

Data and Performance Manager

Phil joined us from the London Borough of Tower Hamlets where he spent almost ten years in various roles providing management information, writing reports and undertaking research. He is passionate about transparency and service improvement in the public sector. Phil has also worked as a volunteer in Tanzania, teaching mathematics, which led him to study Disaster Management and Sustainable Development at the University of Northumbria.

phil@healthwatchbucks.co.uk

Directors

Jenny Baker OBE : Chair of Healthwatch Bucks

Jenny Baker OBE

Chair of Healthwatch Bucks

After a life-long career in the voluntary sector, Jenny retired recently as Chief Executive of Brain Tumour UK, a leading national charity supporting and speaking out for people affected by brain tumours and their families. With a keen interest in public health and patient involvement, Jenny is passionate about quality standards and people receiving best possible treatment and care. Previously working for the National Trust as national lead on volunteering, community and diversity, Jenny was awarded an OBE in 2005 in recognition of her services to heritage and environment. Jenny recently completed her four year term as a member of the national committee of Healthwatch England, and is a trustee of the European Federation of Neurological Associations and a senior adviser to the International Brain Tumour Alliance. Jenny also serves on the Boards of Community Impact Bucks and the Wycombe Arts and Heritage Trust. Her past national trusteeships include Volunteering England and the Churches Conservation Trust bringing further insight into the services of not – for - profit groups and the difference they make to people’s health and wellbeing.

Barry Clarke OBE : Vice Chair of Healthwatch Bucks

Barry Clarke OBE

Vice Chair of Healthwatch Bucks

Barry has served on the Board of Healthwatch Bucks since it started. He is a governor of John Hampden Grammar School in High Wycombe and, until recently was a director and vice chair of Community Impact Bucks which he helped to form in 2010. In his business career, Barry is a strategic consultant working primarily on sustainability initiatives. His voluntary work has included serving two terms as chair of Save the Children UK and membership of the International Advisory Group for the Innovations in Maternal, Newborn and Child Health

Shade Adoh : Director

Shade Adoh

Director

Shade Adoh is a registered nurse and has lived in High Wycombe District since 1996 having lived in other parts of the country. Shade has been a full time mother, the chair of a Parents Teachers Association and parent governor at a local school with whom she remains a very good friend. She volunteered her time for almost 2 years at the Citizens Advice Bureau where she learnt a lot about local resident’s issues and where to refer people for support. She has organised a health promotion event and worked with other organisations locally to seek ways to promote healthcare provision. Shade is currently a Wycombe District Councillor.

Jonathan Fairley : Director

Jonathan Fairley

Director

Nottingham born, Jonathan's lived in Marlow, South Bucks for almost 20 years; both daughters working in the voluntary sector. His career includes Managing Director roles in pharmaceutical and medical device companies, more recently working with start-up organisations. His philosophy has always been to put the consumer at the centre and then deliver what they want, how and when they want it.

Graham Faulkner : Director & Panel Member

Graham Faulkner

Director & Panel Member

Graham Faulkner is a qualified social worker by profession. He has had 40 years experience in the charitable, private and local government sectors spending the last 30 of those in senior positions. He was Chief Executive of the Epilepsy Society for 13 years, retiring in September 2013. Prior to that he was General Secretary and Deputy Chief Executive with the Leonard Cheshire Foundation (1992-1998) and Chief Executive of Rehab UK (1999-2000) a charity that specialises in vocational rehabilitation for people with disabilities. Prior to that he worked for Warwickshire County Council Social Services department for 7 years. In his earlier career Graham was involved in establishing a private company, Retirement Security Ltd that provides very sheltered housing in the private sector, where he was a main Board director. Graham was a Governor of the UCLH NHS Foundation Trust in London (2004 – 2011), and now chairs a private company, Queen Square Enterprises that undertakes MRI scans and gift aids its profits to the NHS. He also chaired Neurological Commissioning Support (NCS), a company established by the MS Society, Parkinson’s UK and the Motor Neurone Disease Association to improve commissioning of health services for people with long term neurological conditions. He is a Trustee of the Roald Dahl Marvellous Children’s Charity and epilepsy charity SUDEP Action. Graham has recently been appointed as charity adviser to the naval charity Greenwich Hospital.

Nicola Gilham : Director

Nicola Gilham

Director

Nicola, a qualified chartered accountant, enjoyed her first career with Arthur Andersen where, for many years, she led consulting assignments, both in the UK and overseas. Whilst living in Australia, she moved into recruitment, and has worked in the sector for over twenty years; she was formerly CEO of a leading HR recruitment business in London. Nicola now pursues a portfolio non-executive career working in an independent Board adviser for both recruitment businesses and organisations within the Third Sector. She has a long standing interest in her local community. As such she spent several years, in a voluntary capacity, as a telephone counsellor for emotional support services. Currently, she is Vice Chair of her local PPG and a Board Trustee for Child Bereavement UK, where is is also the Chair of the Risk and Governance Committee and sits on both the Remuneration and Strategic Development Committees.

Howard Mordue : Director

Howard Mordue

Director

Howard Mordue is a District Councillor on Aylesbury Vale and a Buckingham Town Councillor. For many years he has been involved with charity organisations including the CAB and its fund raising arm BACAB of which he is a Vice President. He is also Chair of the Swan Community Hub and supports many other Charity Groups. His work experience has been at Director level within the printing industry.

Chris Purves : Director

Chris Purves

Director

Now retired, Chris’ career spanned 45 years in line manager, director and consulting roles. For the last 25 years across 100+ public and private sector organisations she was focused on planning and implementing major change programmes with a strong emphasis on delivering measurable benefits to both the organisations and the individuals within them.  Since retiring, Chris has been chair of a charity encouraging young people to undertake volunteering in the community and became a volunteer for Healthwatch Bucks in 2014. Chris is a strong believer in utilisation of data and feedback to bring about positive change.

Jackie Westaway : Director

Jackie Westaway

Director

Jackie Westaway had a long career at a Multi National Pharmaceutical Company where she was responsible for answering questions from medical professionals about the company's medicines. She also has experience in the commercial side of the business in sales and marketing and is very experienced in transformational change. She is a board director of an Academy Trust and of the British School of Osteopathy. Jackie is a Non Executive Director for a University Hospital Trust in east London. She is very much looking forward to making a difference for the people of Bucks who use the Health and Social Care Services through her role on Healthwatch.

Antonia Bath : Director

Antonia Bath

Director

Antonia has over 30 years experience in the healthcare sector having worked with the NHS, private sector and the military. Antonia has worked at board level in a national role in healthcare and still maintains her registered nurse qualification. She is now a healthcare consultant advising private care homes (groups and stand alones), private home care services, charities and housing associations on regulatory, clinical, financial, transformational change and strategic healthcare matters. She also advises on healthcare company start ups, commissioning and other services such as hospitals, GP surgeries, health related clinics and dental surgeries. Antonia is delighted to be working with Healthwatch to help improve social care services in Buckinghamshire.

John Meech : Director

John Meech

Director

John originally trained as a chemist and is member of the Royal Society of Chemistry with Chartered Chemist status. Now retired he has worked at a senior level in international and blue-chip organisations including GE Healthcare, Thermo Fisher Scientific and Danaher Corp. His expertise is in in health sciences including strategic planning, researching markets and managing product application areas globally. John has also managed external and academic collaborations to introduce new products. He is currently acting as a business adviser for Young Enterprise & The London Business Partnership and is a STEM Ambassador encouraging science and technology in schools.

Glen Martin : Director

Glen Martin

Director

Glen has lived in Bucks for the past 15 years; his wife works for a Bucks charity. Glen’s career has been spent in the media industry making sure channels for BBC and ITV, amongst others, make it to your screens. Now working for a large media outsource provider for leading global brands, he is responsible for global governance as part of the Governance, Risk and Compliance department and is qualified to advise companies and organisations on Corporate Governance requirements. His career has included roles in operations, project management and account management, gaining experience and knowledge to add to the Healthwatch Bucks team.

Carol Heap : Director

Carol Heap

Director

Carol qualified as a pharmacist and initially worked as a community pharmacist in London and High Wycombe before moving into the pharmaceutical industry to work in regulatory affairs. Her expertise is in the licensing of new medicines. She brings to Healthwatch Bucks a keen interest in health policy, patient engagement and access to healthcare, fostered by her background and close links to the local community. Carol has been a trustee for Community Impact Bucks since 2016 and is also the Community Impact Bucks Local Ambassador for the Marlow area.

Volunteers

Susan de Kersaint-Seal : Volunteer

Susan de Kersaint-Seal

Volunteer

Christine Whiting : Volunteer

Christine Whiting

Volunteer

Heather Duffy : Volunteer

Heather Duffy

Volunteer

Katie Everitt : Volunteer

Katie Everitt

Volunteer

Kaye Walsh : Volunteer

Kaye Walsh

Volunteer

Meady Waterhouse : Volunteer

Meady Waterhouse

Volunteer

Mike Etkind : Panel Member

Mike Etkind

Panel Member

Judith Young : Volunteer

Judith Young

Volunteer

Janice Campbell : Panel Member

Janice Campbell

Panel Member

Elizabeth Abbott : Panel Member

Elizabeth Abbott

Panel Member

Joy Johns : Volunteer

Joy Johns

Volunteer

Diane Rutter : Volunteer

Diane Rutter

Volunteer

Jean Button : Volunteer

Jean Button

Volunteer

Barbara Poole : Panel member

Barbara Poole

Panel member

Ron Newall : Panel member

Ron Newall

Panel member

Deborah Sanders : Panel member

Deborah Sanders

Panel member

Steve Baker MP : Volunteer

Steve Baker MP

Volunteer

Deborah Tymms : Volunteer

Deborah Tymms

Volunteer

Liz Baker : Volunteer

Liz Baker

Volunteer

Sheila Cotton : Volunteer

Sheila Cotton

Volunteer

Jenny Cassidy : volunteer

Jenny Cassidy

volunteer

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