Staff Team

Miguel Souto : Interim Chief Executive

Miguel Souto

Interim Chief Executive

Miguel comes to Healthwatch Bucks with over 15 years’ experience in the public sector, most of which working for health and care organisations. This has included helping to shape the delivery and regulation of health services, working for bodies such as the National Patient Safety Agency and the Royal College of Physicians, as well advisory roles within NHS trusts and local government. Most recently he served as a Director at the British Society for Rheumatology, where he worked with doctors, nurses and patients on a range of projects designed to improve the quality of care for people with long term conditions such as Rheumatoid Arthritis. Miguel has also served as a volunteer in the local youth justice system and prison services.
Robert Nikiel : Community Lead

Robert Nikiel

Community Lead

Robert joins us after a 40 year career in IT and senior management roles, most recently as a management consultant specialising in programme management and transformation initiatives. For the past 6 years he has become increasingly involved in volunteering roles. He is a trustee on 2 local charities, Chairman of his local Parish Council, and a volunteer befriender for Bucks MIND. He hopes to bring together his accumulated business and volunteer experience for the benefit of Healthwatch Bucks and the community we represent.
Belinda Burke : Signposting and Admin Officer

Belinda Burke

Signposting and Admin Officer

Belinda worked as an Internal Auditor for Lloyds Banking Group for over 10 years. She specialised in the pensions, life assurance and treasury divisions before taking a career break to raise her children. In the last two years she has been a volunteer administrator for a local youth football team and the Secretary of a local village school PTA.
Helen Smith : Project Manager

Helen Smith

Project Manager

Helen has recently joined Healthwatch Bucks as a project manager after a career in the Civil Service; most recently as a senior policy advisor at the Department of Health. She started her working life as a scientist in the Health and Safety Executive’s laboratory before moving to its policy headquarters to manage a health research portfolio. In subsequent roles, as both a project manager and policy advisor, she has worked with others to deliver regulatory and practical initiatives in a wide range of areas, mostly health-related. Helen is delighted to have the chance to work with people in her own community on projects that will improve health and social care services in Buckinghamshire.
Alison Holloway : Project Manager

Alison Holloway

Project Manager

Alison was a project manager with Legal & General prior to motherhood after which she became self-employed. She then moved to  the third sector working with community and voluntary groups in Buckinghamshire. This has involved recruiting volunteers, building relationships with third sector organisations,running community engagement activities as well as helping charities deliver projects. Now she manages our Dignity in Care project amongst others.
Victoria Young : Project Manager

Victoria Young

Project Manager

Victoria has a background in learning, development and support services for children and young people in the third and charity sectors. She has considerable experience in working with local people and community groups in developing, managing and delivering small and large scale projects where the end result enables people’s voices to be heard and make a positive difference. Victoria is looking forward to working with local people who give up their time to make a difference to health and social care services in her home county of Buckinghamshire.
Phil Thiselton : Data and Performance Manager

Phil Thiselton

Data and Performance Manager

Phil joined us from the London Borough of Tower Hamlets where he spent almost ten years in various roles providing management information, writing reports and undertaking research. He is passionate about transparency and service improvement in the public sector. Phil has also worked as a volunteer in Tanzania, teaching mathematics, which led him to study Disaster Management and Sustainable Development at the University of Northumbria.


Jenny Baker OBE : Chair of Healthwatch Bucks

Jenny Baker OBE

Chair of Healthwatch Bucks

After a career in the voluntary sector, Jenny retired as Chief Executive of Brain Tumour UK, the charity for people affected by brain tumours. Previously, national lead on volunteering and involving communities at the National Trust, Jenny was awarded an OBE in recognition of her services to heritage and environment. Keenly interested in patient engagement Jenny is passionate about people in Buckinghamshire receiving the best possible treatments and care. Having recently completed her term on the National Committee of Healthwatch England, Jenny is a serving trustee of the European Federation of Neurological Associations and adviser to the International Brain Tumour Alliance. She is also on the Boards of Community Impact Bucks and the Wycombe Arts and Heritage Trust with further insights into the vital services of not-for-profits and the differences they make to people’s health and wellbeing.

Barry Clarke OBE : Vice Chair of Healthwatch Bucks

Barry Clarke OBE

Vice Chair of Healthwatch Bucks

Barry has lived in South Bucks for 40 years and served on the Board of Healthwatch Bucks since it started. He is a Member of the John Hampden Grammar School Academy Trust which he previously served as governor for 12 years. He was a director and vice chair of Community Impact Bucks which he helped to form in 2010. In his business career, Barry is a strategic consultant working primarily on global sustainability initiatives. His voluntary work has included membership of the International Advisory Group for the Innovations in Maternal, Newborn and Child Health and service as Chair of Save the Children UK and later Save the Children International. He has been a director and past Chair of the Better Cotton Initiative and a director of the Alliance for Water Stewardship.

Shade Adoh : Director & Panel Member

Shade Adoh

Director & Panel Member

Shade Adoh is a registered nurse and has lived in High Wycombe District since 1996 having lived in other parts of the country. Shade has been a full time mother, the chair of a Parents Teachers Association and parent governor at a local school with whom she remains a very good friend. She volunteered her time for almost 2 years at the Citizens Advice Bureau where she learnt a lot about local resident’s issues and where to refer people for support. She has organised a health promotion event and worked with other organisations locally to seek ways to promote healthcare provision. Shade is currently a Wycombe District Councillor.

Jonathan Fairley : Director

Jonathan Fairley


Nottingham born, Jonathan's lived in Marlow, South Bucks for almost 20 years; both daughters working in the voluntary sector. His career includes Managing Director roles in pharmaceutical and medical device companies, more recently working with start-up organisations. His philosophy has always been to put the consumer at the centre and then deliver what they want, how and when they want it.

Graham Faulkner : Director

Graham Faulkner


Graham Faulkner is a qualified social worker by profession. He has had 40 years experience in the charitable, private and local government sectors spending the last 30 of those in senior positions. He was Chief Executive of the Epilepsy Society for 13 years, retiring in September 2013. Prior to that he was General Secretary and Deputy Chief Executive with the Leonard Cheshire Foundation (1992-1998) and Chief Executive of Rehab UK (1999-2000) a charity that specialises in vocational rehabilitation for people with disabilities. Prior to that he worked for Warwickshire County Council Social Services department for 7 years. In his earlier career Graham was involved in establishing a private company, Retirement Security Ltd that provides very sheltered housing in the private sector, where he was a main Board director. Graham was a Governor of the UCLH NHS Foundation Trust in London (2004 – 2011), and now chairs a private company, Queen Square Enterprises that undertakes MRI scans and gift aids its profits to the NHS. He also chaired Neurological Commissioning Support (NCS), a company established by the MS Society, Parkinson’s UK and the Motor Neurone Disease Association to improve commissioning of health services for people with long term neurological conditions. He is a Trustee of the Roald Dahl Marvellous Children’s Charity and epilepsy charity SUDEP Action. Graham has recently been appointed as charity adviser to the naval charity Greenwich Hospital.

Howard Mordue : Director

Howard Mordue


Howard Mordue is a District Councillor on Aylesbury Vale and a Buckingham Town Councillor. For many years he has been involved with charity organisations including the CAB and its fund raising arm BACAB of which he is a Vice President. He is also Chair of the Swan Community Hub and supports many other Charity Groups. His work experience has been at Director level within the printing industry.

Antonia Bath : Director

Antonia Bath


Antonia has over 30 years experience in the healthcare sector having worked with the NHS, private sector and the military. Antonia has worked at board level in a national role in healthcare and still maintains her registered nurse qualification. She is now a healthcare consultant advising private care homes (groups and stand alones), private home care services, charities and housing associations on regulatory, clinical, financial, transformational change and strategic healthcare matters. She also advises on healthcare company start ups, learning disabilities, mental health services, commissioning and other services such as hospitals, GP surgeries, health related clinics and dental surgeries. Antonia is delighted to be working with Healthwatch to help improve social care services in Buckinghamshire.

John Meech : Director

John Meech


John originally trained as a chemist and is member of the Royal Society of Chemistry with Chartered Chemist status. Now retired he has worked at a senior level in international and blue-chip organisations including GE Healthcare, Thermo Fisher Scientific and Danaher Corp. His expertise is in in health sciences including strategic planning, researching markets and managing product application areas globally. John has also managed external and academic collaborations to introduce new products. He is currently acting as a business adviser for Young Enterprise & The London Business Partnership and is a STEM Ambassador encouraging science and technology in schools.

Glen Martin : Director

Glen Martin


Glen has lived in Bucks for the past 15 years; his wife works for a Bucks charity. Glen’s career has been spent in the media industry making sure channels for BBC and ITV, amongst others, make it to your screens. Now working for a large media outsource provider for leading global brands, he is responsible for global governance as part of the Governance, Risk and Compliance department and is qualified to advise companies and organisations on Corporate Governance requirements. His career has included roles in operations, project management and account management, gaining experience and knowledge to add to the Healthwatch Bucks team.

Carol Heap : Director

Carol Heap


Carol qualified as a pharmacist and initially worked as a community pharmacist in London and High Wycombe before moving into the pharmaceutical industry to work in regulatory affairs. Her expertise is in the licensing of new medicines. She brings to Healthwatch Bucks a keen interest in health policy, patient engagement and access to healthcare, fostered by her background and close links to the local community. Carol has been a trustee for Community Impact Bucks since 2016 and is also the Community Impact Bucks Local Ambassador for the Marlow area.


Claire Ewers : Volunteer

Claire Ewers


Sue Clegg : Volunteer

Sue Clegg


Susan de Kersaint-Seal : Volunteer

Susan de Kersaint-Seal


Christine Whiting : Volunteer

Christine Whiting


Heather Duffy : Volunteer

Heather Duffy


Kaye Walsh : Volunteer

Kaye Walsh


Meady Waterhouse : Volunteer

Meady Waterhouse


Mike Etkind : Panel Member

Mike Etkind

Panel Member

Chris Purves : Volunteer

Chris Purves


Judith Young : Volunteer

Judith Young


Janice Campbell : Panel Member

Janice Campbell

Panel Member

Elizabeth Abbott : Panel Member

Elizabeth Abbott

Panel Member

Joy Johns : Volunteer

Joy Johns


Diane Rutter : Volunteer

Diane Rutter


Jean Button : Volunteer

Jean Button


Ron Newall : Panel member

Ron Newall

Panel member

Deborah Sanders : Panel member

Deborah Sanders

Panel member

Steve Baker MP : Volunteer

Steve Baker MP


Deborah Tymms : Volunteer

Deborah Tymms


Liz Baker : Volunteer

Liz Baker


Sheila Cotton : Volunteer

Sheila Cotton


Jenny Cassidy : Volunteer

Jenny Cassidy


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