Staff

Zoe McIntosh
Chief Executive

Zoe joined Healthwatch Bucks from Citizens Advice Aylesbury Vale. She has more than a decade’s experience of working at senior management level in charities concerned with health and social care. She has also worked as a front-line mental health practitioner and seen first hand how poor mental health can affect the fabric of people’s lives, touching everything from employment and education to individuals’ physical health and personal relationships. Zoe is passionate about the need to involve the people who use services in their design and delivery. She is committed to leading the Healthwatch Bucks team to successfully deliver the organisation’s mission: to ensure that the collective voice of people using health and social care services is heard, considered and acted upon.

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Aamna Ahmad
Engagement and Involvement Lead

Aamna has experience of working with the community in Buckinghamshire as a Health Improvement Tutor and Social Facilitator, and has worked extensively with ethnic minority groups. Aamna has educated and empowered members of the community to access health services, improve their confidence and become their own advocates, particularly focusing on wellbeing with the Healthy Living Centre in Aylesbury. Aamna is highly passionate and hardworking. She is also accustomed to a fast-paced environment, having worked at Heathrow Airport for seven years. Aamna has a degree in Criminal Justice.

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Oonagh Browne
Project Research Officer and Enter & View Lead

Oonagh’s career in the public and third sectors spans more than 20 years. As a Member Pioneer for Co-Op, she is currently engaged with local causes and charities in South Buckinghamshire. She enjoys collaborating with other people to make a positive difference in her local community, campaigning for fair access to food, mental wellbeing services and education and employment opportunities for young people. Prior to her community work Oonagh supported elected members in local government, undertaking political research and analysing policy developments at both a local and national level. She has also co-ordinated disability and homelessness projects. While working on a youth homelessness tracking study at London Metropolitan University, she co-published the report ‘What Happened Next? (2006)’, which followed the progress of ex-Foyer residents moving into independent living accommodation.

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Belinda Burke
Finance and Operations Manager

Before becoming Healthwatch Bucks’ operations manager, Belinda spent more than 10 years as an Internal Auditor for Lloyds Banking Group. After specialising in the pensions, life assurance and treasury divisions, she took a career break to raise her family. Now the font of all signposting knowledge for the Healthwatch Bucks team, Belinda is also a volunteer administrator for a local youth football team and the secretary of a local village school PTA.

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Fiona Dite
Patient and Public Experience Manager

Fiona joined Healthwatch from the Buckinghamshire Maternity and Neonatal Voices Partnership (BMNVP), where she was Co-Chair from early 2020. Prior to that she was a service user representative for BMNVP. Fiona has extensive experience in community engagement, listening to service users and acting on feedback to advocate for healthcare service improvement. She is committed to ensuring that the voices of the communities using healthcare are kept at the heart of service development and improvement - whether via representation at meetings and forums, or through co-production, focus groups and feedback. She is also passionate about effective, compassionate communication in healthcare and is a lay examiner for the Royal College of Obstetricians and Gynaecologists (RCOG). Prior to her work in maternity engagement, Fiona worked for over a decade in the insurance industry. She specialised in commercial underwriting for RBS and Aviva before taking a career break, during which she moved overseas to raise her family. She also volunteers for her local children's centre and is an active member of the school PTFA. 

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Alison Holloway
Project Manager

Alison began her career as a project manager with Legal & General, then spent time combining self-employment with caring for her family. She subsequently moved to the third sector and has worked with community and voluntary groups throughout Buckinghamshire. Alison specialises in recruiting volunteers, building relationships with partner organisations and running community engagement activities, as well as helping to deliver projects.

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Melanie Humble
Volunteer Coordinator

Melanie joined Healthwatch Bucks from Citizens Advice, Luton where she was responsible for both volunteer recruitment, training and support, and for promoting volunteering opportunities. She is an experienced Learning and Development professional who has worked for a variety of services and not-for-profit organisations. Whilst raising a family, Melanie held a variety of voluntary roles including Chair of the local Baby and Toddler Group, School Travel Plan Coordinator and Early Career Coach. Having been a volunteer herself, Melanie is committed to building meaningful relationships with volunteers to give them a positive and welcoming experience at Healthwatch Bucks.

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Becky Reed
Communications Lead
In 2024, Becky became a member of Healthwatch Bucks, bringing her wealth of experience as a seasoned communications professional. With a versatile background spanning charities, universities, students' unions, magazines, and events companies, Becky's expertise is as diverse as her journey. Her passion lies in amplifying the voices of others, ensuring their perspectives are not just heard but acknowledged. Whether crafting compelling stories or championing diverse viewpoints, Becky thrives on making communication both impactful and enjoyable.
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Phil Thiselton
Data and Impact Manager

Phil joined Healthwatch Bucks in 2015 and is chiefly responsible for research design and analysis, along with general data management and number crunching. He also maintains and administrates this website. Phil came to Healthwatch Bucks from the London Borough of Tower Hamlets where he spent almost 10 years in various roles providing management information, writing reports and undertaking research. He is passionate about transparency and service improvement in the public sector. Phil has also worked as a volunteer in Tanzania, where he taught mathematics. This led him to study Disaster Management and Sustainable Development at the University of Northumbria.

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Directors

John Meech
Chair, Director

Having previously served as Vice-Chair, John was appointed as Chair in December 2022.

John originally trained as a chemist and is a member of the Royal Society of Chemistry with Chartered Chemist status. Now retired, he has worked at a senior level in international and blue-chip organisations including GE Healthcare, Thermo Fisher Scientific and Danaher Corp. His expertise in health sciences includes strategic planning, researching markets and global management of product application areas. John has also managed external and academic collaborations to introduce new products. He is currently acting as a business adviser for Young Enterprise & The London Business Partnership and is a STEM Ambassador encouraging science and technology in schools.

Heena Thaker
Vice Chair, Director

Heena is a retired optometrist and now works as an Executive and Organisational Development Coach and Consultant. She has lived and worked in Buckinghamshire for more than 20 years. In her previous role, she mentored other clinicians to build successful practices, ensuring their patients were at the heart of everything they did. Over the years, Heena has been actively involved in raising funds for and supporting local causes such as hospice care and youth and cancer charities.

She is particularly interested in using her extensive experience, both as a provider and as a recipient of NHS services, to help bridge the gap in understanding the challenges that patients and health service staff face. From this place of understanding, she believes progress can happen, leading to good outcomes in health and social care. People’s wellbeing matters to her, and she is passionate about making a difference in that space

Carol Heap
Director

Carol qualified as a pharmacist and initially worked as a community pharmacist in London and High Wycombe. She then moved into the pharmaceutical industry to work in regulatory affairs, developing her expertise in the licensing of new medicines. She brings to Healthwatch Bucks a keen interest in health policy, patient engagement and access to healthcare, fostered by her background and close links to the local community.

Carol has been a Bucks Unitary Councillor for Marlow since May 2021. She sits on the Health and Adult Social Care Select Committee. She is also the Vice Chairman of the South West Chilterns Community Board and chairs the Community, Health and Wellbeing action group.  

Dr Tobi Iwuchukwu
Director

Tobi has always been a passionate advocate for health and well-being, dedicating many years to volunteering in various capacities. She has supported adults with learning difficulties, coached children with Autism in sports, and organized charitable events and medical outreach programs. Having spent much of her childhood in Bucks and now raising a family in the county, Tobi is a well-rooted community member, enthusiastic about enhancing health and social care services for local residents.
After completing a bachelor's degree in Biomedical Sciences, Tobi trained as a doctor. She currently works full-time in Medical Education for the NHS.

Glen Martin
Director

Glen’s career has largely been spent in the media industry, making sure channels for broadcasters including the BBC and ITV successfully make it to screens. He now works for a large media outsource provider as part of the Governance, Risk and Compliance department. Throughout his working life Glen has undertaken roles in operations, project management and account management, and hopes his experience and knowledge will be of benefit to the Healthwatch Bucks team. Glen has lived in Bucks for the past 15 years, and his wife also works for a Bucks charity.

Dr Naresh Mohindra
Director

Having trained as a psychologist, Naresh went on to pursue a career in management consultancy. Over the last 30 years his focus has been on helping organisations improve the way services are delivered. This was often achieved by working with multiple organisations to deliver services in new ways using technology, or cutting across organisational boundaries to create new business models to deliver customer benefit. The challenge of bringing together the delivery of Health and Social Care is something Naresh has felt passionately about since his early days of working as a clinical psychologist in the NHS, where he saw how poorly connected and siloed health care and mental health services were. The new Health and Social care Act provides opportunities to improve people's outcomes and experiences of care through better integration of services, both within the NHS and across the health and social care systems. However, much still depends on how the changes are implemented – and Naresh hopes to bring the skills and experience he has developed during his consultancy career to support Healthwatch Bucks in guiding and enabling this change.

Adekunle Osibogun
Director

Adekunle Osibogun is a dual qualified lawyer and arbitrator with experience in dispute avoidance and resolving complex disputes. He is an elected member of the Buckinghamshire Council and Buckingham Town Council, with a deep and abiding interest in community development. He lives in Buckingham and is involved with various charity organisations. He is a member of several professional associations and holds trustee and director positions within them.

Volunteers

Elizabeth Abbott
Panel Member
Steve Baker MP
Jean Button
Jenny Cassidy
Barry Clarke OBE
Panel Member
Heather Duffy
Mike Etkind
Panel Member
Joy Johns
Susan de Kersaint-Seal
Chris Purves
Diane Rutter
Deborah Sanders
Panel Member
Paul Simkins FCA, LLB

Paul is a qualified Chartered Accountant and was Director of Quality Assurance at the Institute of Chartered Accountants in England and Wales (ICAEW) for over 15 years. He also chaired the UK’s Anti Money Laundering Supervisors’ Forum for 10 years before retiring from ICAEW in 2019. After gaining an honours degree in law, Paul trained to be an accountant and has held senior financial roles in the telecoms, retail, manufacturing and service sectors. In these roles he gained considerable experience in implementing IT and Quality Management Systems as well as in change and project management.

Helen Smith

Helen joined Healthwatch Bucks as a project manager in 2017, having spent much of her career in the civil service. She started out as a scientist in the Health and Safety Executive before moving to its policy headquarters to manage a research portfolio, ultimately becoming a senior policy advisor at the Department of Health and Social Care. Throughout her working life, Helen has helped to deliver regulatory and practical initiatives in a wide range of mostly health-related arenas. During her time with Healthwatch Bucks, she enjoyed working with people in her local area on projects aimed at improving health and social care services in Buckinghamshire. Now retired, she continues to volunteer with us.

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