Buckinghamshire Healthcare NHS Trust (BHT) has funded us to apply our established ‘Enter and View’ approach to a series of five ‘On the spot’ visits.
BHT have asked us to visit specific areas to listen to the views of patients and their relatives or carers. Our reports summarise what we have heard and make recommendations that will make a difference to the patient experience. We also want to support the Trust in ensuring that its “patient experience and outcomes are among the best in the country.”
Reports from our visits
GP Streaming Unit at Stoke Mandeville A&E
Outpatient areas at Stoke Mandeville, Amersham and Wycombe Hospitals
Recent reviews
Fairford Pharmacy
5 stars
6 days ago
They’re friendly, efficient and helpful and I wouldn’t go anywhere else.
The Swan Practice (Steeple Claydon)
1 star
6 days ago
Terrible!! No follow up on results, never any appointments and face to face appointments impossible to get.
Poplar Grove Practice
1 star
7 days ago
rude receptionist. after more than 180 calls to get through. I was promised a call back as I had been given incorrect medication the day before flying to Cyprus. what I got was an appointment for the day I would be in Cyprus. Rude and belligerent receptionists and a practice that does everything ...
Lloyds Pharmacy
1 star
1 week ago
Dreadful experience today at Lloyds Farnham Common.Prescription sent by consultant which shop denied they had received. Consultant secretary tried to reach them by phone and reported phone picked up and dropped to cut her off!!!!. Staff curt and I was made to feel a nusiance. I was kept waiting ...