On the Spot

Buckinghamshire Healthcare NHS Trust (BHT) has funded us to apply our established ‘Enter and View’ approach to a series of five ‘On the spot’ visits.

BHT have asked us to visit specific areas to listen to the views of patients and their relatives or carers. Our reports summarise what we have heard and make recommendations that will make a difference to the patient experience. We also want to support the Trust in ensuring that its “patient experience and outcomes are among the best in the country.”

Reports from our visits

GP Streaming Unit at Stoke Mandeville A&E

Outpatient areas at Stoke Mandeville, Amersham and Wycombe Hospitals

Stoke Mandeville A&E

Trauma & Orthopaedics service