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Buckinghamshire Healthcare NHS Trust (BHT) has funded us to apply our established ‘Enter and View’ approach to a series of five ‘On the spot’ visits.
BHT have asked us to visit specific areas to listen to the views of patients and their relatives or carers. Our reports summarise what we have heard and make recommendations that will make a difference to the patient experience. We also want to support the Trust in ensuring that its “patient experience and outcomes are among the best in the country.”
Reports from our visits
GP Streaming Unit at Stoke Mandeville A&E
Outpatient areas at Stoke Mandeville, Amersham and Wycombe Hospitals
Recent reviews
Rectory Meadow Surgery
5 stars
6 days ago
As registered patient, booked online for appt currently done by video link. Text arrives from Dr at appt time, click on it, download ‘whereby’ video app in seconds, & there’s your dr on yr phone ! Never thought it would work. He liked it as he could see me which helps him a bit with diag ...
Cross Keys Practice
5 stars
1 week ago
I had an appointment this week and the way everything was handled was excellent. They were practising social distancing properly and everything ran smoothly. I did not have to wait for a long time. Great work.
John Hampden Surgery
5 stars
2 weeks ago
Well done to John Hampden for their handling of the Coronavirus emergency.
Q2 Pharmacy
5 stars
2 weeks ago
Q2 have been our pharmacy of choice for the previous 5 plus years. 9 times out of ten our prescription medicines have been ready upon collection. Service is always good and staff are polite and helpful.