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Buckinghamshire Healthcare NHS Trust (BHT) has funded us to apply our established ‘Enter and View’ approach to a series of five ‘On the spot’ visits.
BHT have asked us to visit specific areas to listen to the views of patients and their relatives or carers. Our reports summarise what we have heard and make recommendations that will make a difference to the patient experience. We also want to support the Trust in ensuring that its “patient experience and outcomes are among the best in the country.”
Reports from our visits
GP Streaming Unit at Stoke Mandeville A&E
Outpatient areas at Stoke Mandeville, Amersham and Wycombe Hospitals
Recent reviews
Enhance Dental Centre
5 stars
7 days ago
I have fear of dentist but the staff were friendly and professional I feel confident in this practice yes I say enhance dental practice 5 star excellent service so if u looking at reviews I'd recommend here for you.
Cressex Health Centre
1 star
2 weeks ago
Waited for a good 15 minutes before the call was answered. Less than 10 seconds the phone was put down on me, as I was trying to say what I am ringing in for. This is not the first time phone was being put down.
Chiltern Adult Mental Health Team
3 stars
3 weeks ago
After being referred to the Valley Centre, I was initially relieved but they were actually the straw that broke the camels back for me and ended up worse than where I started. Never known such incompetence. I even had a blatant eye roll from an individual. This place ruined me.
Stoke Mandeville Hospital
5 stars
1 month ago
I fell over and cracked a couple of ribs. The staff were amazing. Friendly and professional so caring. I also gave birth to both children there too and had long stays with both and the hospital team were brilliant. I have nothing but praise for what they do and how they’ve looked after me and my ...