Citizens Advice Bureau
Branches in Amersham, Buckingham, Chesham and High Wycombe
Citizens Advice Bureau are local organisations operating under the umbrella of a national organisation, Citizens Advice.
They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
01494 545991 (Chiltern)
0344 245 1289 (Buckingham and High Wycombe)
Provide complaints advice on their website
NHS England
“How do I feedback or make a complaint about an NHS service?”
The Advocacy People
The Advocacy People (formerly called SEAP) is a charity that gives independent and free advice about making complaints.
In Buckinghamshire, The Advocacy People can help if you are unhappy with the service you, or someone else, has received from the NHS. This is called Independent Health Complaints Advocacy or IHCA).
Initial enquiries are made at the national level and then routed to the local body.
0330 440 9000
The Advocacy People, PO Box 375, Hastings, East Sussex, TN34 9HU
Patients Association
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Provide complaints advice on their website
Action Against Medical Accidents
Action Against Medical Accidents (AvMA) provides free, independent advice and support to people affected by medical accidents.
0845 123 2352 (helpline)
Care Quality Commission Mental Health Act team
The CQC Mental Health Act team considers complaints from, or about, people who are or have been detained in hospital, subject to a community treatment order, or subject to guardianship.
03000 616 161 press ‘1’ to speak to the Mental Health team
CQC Mental Health Act, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
Recent reviews
Lloyds Pharmacy (Aston Clinton)
5 stars
2 months ago
Excellent friendly service from regular staff, not so good when temporary staff are in.
Fairford Pharmacy
5 stars
2 months ago
They’re friendly, efficient and helpful and I wouldn’t go anywhere else.
The Swan Practice (Steeple Claydon)
1 star
2 months ago
Terrible!! No follow up on results, never any appointments and face to face appointments impossible to get.
Poplar Grove Practice
1 star
2 months ago
rude receptionist. after more than 180 calls to get through. I was promised a call back as I had been given incorrect medication the day before flying to Cyprus. what I got was an appointment for the day I would be in Cyprus. Rude and belligerent receptionists and a practice that does everything ...