Other sources of advice and help

“How do I feedback or make a complaint about an NHS service?”

SEAP (“say-app”) is a charity that gives independent and free advice about making a complaint.

They support people who feel  they have been let down by your local health or social care services. They provide advocacy services to help resolve issues or concerns people may have about their health and well-being or their health and social care services.

Initial enquiries are made at the national level and then routed to the local body.

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Provide complaints advice on their website

Action Against Medical Accidents (AvMA) provides free, independent advice and support to people affected by medical accidents.

The CQC Mental Health Act team considers complaints from, or about, people who are or have been detained in hospital, subject to a community treatment order, or subject to guardianship.

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You can report a patient safety incident to them directly