Other sources of advice and help

“How do I feedback or make a complaint about an NHS service?”

The Advocacy People (formerly called SEAP) is a charity that gives independent and free advice about making complaints.

In Buckinghamshire, The Advocacy People can help if you are unhappy with the service you, or someone else, has received from the NHS. This is called Independent Health Complaints Advocacy or IHCA).

Initial enquiries are made at the national level and then routed to the local body.

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Provide complaints advice on their website

Action Against Medical Accidents (AvMA) provides free, independent advice and support to people affected by medical accidents.

The CQC Mental Health Act team considers complaints from, or about, people who are or have been detained in hospital, subject to a community treatment order, or subject to guardianship.

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You can report a patient safety incident to them directly