Citizens Advice Bureau

Branches in Amersham, Buckingham, Chesham and High Wycombe

Citizens Advice Bureau are local organisations operating under the umbrella of a national organisation, Citizens Advice.

They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

01494 545991 (Chiltern)

0344 245 1289 (Buckingham and High Wycombe)

Provide complaints advice on their website

“How do I feedback or make a complaint about an NHS service?”

The Advocacy People (formerly called SEAP) is a charity that gives independent and free advice about making complaints.

In Buckinghamshire, The Advocacy People can help if you are unhappy with the service you, or someone else, has received from the NHS. This is called Independent Health Complaints Advocacy or IHCA).

Initial enquiries are made at the national level and then routed to the local body.

0330 440 9000

The Advocacy People, PO Box 375, Hastings, East Sussex, TN34 9HU

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Provide complaints advice on their website

Action Against Medical Accidents (AvMA) provides free, independent advice and support to people affected by medical accidents.

0845 123 2352 (helpline)

The CQC Mental Health Act team considers complaints from, or about, people who are or have been detained in hospital, subject to a community treatment order, or subject to guardianship.

03000 616 161 press ‘1’ to speak to the Mental Health team

CQC Mental Health Act, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA

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You can report a patient safety incident to them directly

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