Abbots Care Buckinghamshire, a service that provides care for people in their own homes, has received a rating of ‘good’ following an inspection by the Care Quality Commission (CQC).

The service, based in High Wycombe, was supporting eight people at the time of the inspection. Some of them were supported by live-in carers.

People being supported included children and younger adults, people with physical or sensory impairments and older people. Some people using the service were living with dementia.

Five key questions

The CQC assesses providers against five key questions. These are:

  • Is the service safe?
  • Is it effective?
  • Is it caring?
  • Is it responsive to people’s needs?
  • Is it well led?

Abbots Care Buckinghamshire was rated ‘good’ against all of them, and therefore received a rating of ‘good’ overall.

CQC findings

Inspectors reported that people using the service said they were cared for in a safe and dignified way. People received person-centred care that was responsive to their needs, and staff knew the people they cared for well.

Induction, training and support for staff were good, and inspectors were told that the service was well managed.

People were safeguarded from risks of abuse and infection, though inspectors said some records lacked sufficient detail.

People were supported to have maximum control of their lives. Staff supported them in the least restrictive way possible and in their best interests.

The full CQC report is available to read on its website.

Share your view

Don’t forget – you can rate and review this service right here on our website. If you or a loved one have experience of Abbots Care Buckinghamshire, please share your view!

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Published on 20 Jun, 2023 (updated 9 Jan, 2024)

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