We wanted to understand how the COVID-19 pandemic had affected people’s experiences of accessing cancer services and treatment.

We worked with local cancer services to develop a question set to use. During in-depth telephone interviews, we covered the following topics:

  • Initial appointments for assessment
  • Being told you have cancer
  • First appointments with the cancer team
  • Treatment and care

Why did we do this project?

In 2021-22 we have been looking at the COVID-19 response. We wanted the patient experience to contribute to COVID-19 recovery plans for local cancer services.

We have sent the report to Buckinghamshire Healthcare Trust and have requested a response to our recommendations. Once we receive the response, we will publish it here on our website.

You can read our findings and recommendations in the full report below.


Cancer during COVID report

Response from Buckinghamshire Healthcare NHS Trust

Published on 31 Mar, 2022 (updated 16 Jun, 2022)

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