We wanted to understand how the COVID-19 pandemic had affected people’s experiences of accessing cancer services and treatment.
We worked with local cancer services to develop a question set to use. During in-depth telephone interviews, we covered the following topics:
- Initial appointments for assessment
- Being told you have cancer
- First appointments with the cancer team
- Treatment and care
Why did we do this project?
In 2021-22 we have been looking at the COVID-19 response. We wanted the patient experience to contribute to COVID-19 recovery plans for local cancer services.
We have sent the report to Buckinghamshire Healthcare Trust and have requested a response to our recommendations. Once we receive the response, we will publish it here on our website.
You can read our findings and recommendations in the full report below.
Published on 31 Mar