We wanted to understand how the COVID-19 pandemic had affected people’s experiences of accessing cancer services and treatment.
We worked with local cancer services to develop a question set to use. During in-depth telephone interviews, we covered the following topics:
- Initial appointments for assessment
- Being told you have cancer
- First appointments with the cancer team
- Treatment and care
Why did we do this project?
In 2021-22 we have been looking at the COVID-19 response. We wanted the patient experience to contribute to COVID-19 recovery plans for local cancer services.
We have sent the report to Buckinghamshire Healthcare Trust and have requested a response to our recommendations. Once we receive the response, we will publish it here on our website.
You can read our findings and recommendations in the full report below.
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Published on 31 Mar
