We wanted to hear about people’s experience having the COVID-19 vaccine and to learn why some might choose not to have it.

Our online survey asked about people’s experience of:

  • being invited to have the vaccine
  • getting to the vaccination site
  • having the vaccine.

We also asked people who said they’d decided not to have the vaccine for more details about that choice.

Our survey started in February and closed at the end of June. In June we published our first report based on your feedback in February and March and a snapshot report.

We wanted to make sure that your feedback helped to improve the service as soon as possible. So we continued to pass the key findings about sites to the Buckinghamshire Clinical Commissioning Group (CCG) and the Bucks Vaccination Cell throughout April, May and June. The Bucks Vaccination Cell is the steering group overseeing the delivery of the vaccination programme in Bucks. It is chaired by the CCG and Bucks Council and its members include the leads from the various vaccination workstreams across Bucks.

What you told us in April, May and June 2021

Our second report is based on your feedback from the start of April until the end of June. During this time we heard from 1205 people who said they’d been to have the vaccine and 63 people who said they had chosen not to have the vaccine. Our main report below sets out in detail what we found. We’ve made recommendations to the CCG and the Bucks Vaccination Cell about how to improve the service in the future based on your feedback. We will publish the response when we receive it.

We have also published a snapshot report.

COVID-19 Vaccine – Report

COVID-19 Vaccine – Snapshot Report


Published on 29 Sep, 2021 (updated 8 Oct, 2021)

This post's tags

Leave a Reply

Your contact details

If you would like us to contact you about your comment, please provide your details below. You can also contact us directly.


Please review our data protection policy. By completing this form, you agree that you have read and understood the privacy information provided, and confirm you are over 18.

Your email address will not be published.

Subscribe to the Healthwatch Bucks email newsletter