We wanted to hear about people’s experience having the COVID-19 vaccine and to learn why some might choose not to have it.

We developed an online survey to ask about people’s experience of:

  • being invited to have the vaccine
  • getting to the vaccination site
  • having the vaccine.

We focused on hearing from those who:

  • had received the vaccine in the previous six weeks
  • were registered with a Bucks GP or had received the vaccine at a Bucks site.

We also asked people who said they’d decided not to have the vaccine for more details about that choice.

We started running this survey in February and plan to keep it open until the end of June.

We wanted to make sure that your feedback could help to improve the service as soon as possible. So each week we’ve passed the key findings about sites to the Buckinghamshire Clinical Commissioning Group (CCG) and the Bucks Vaccination Cell. The Bucks Vaccination Cell is the steering group overseeing the delivery of the vaccination programme in Bucks. It is chaired by the CCG and Bucks Council and its members include the leads from the various vaccination workstreams across Bucks.

What you told us in February and March 2021

Our first report is based on your feedback in February and March. During this time we heard from 3338 people who said they’d been to have the vaccine and 118 people who said they had chosen not to have the vaccine.  Our main report below sets out in detail what we found. We’ve made recommendations to the CCG and the Bucks Vaccination Cell about how to improve the service in the future based on your feedback. We will publish the response when we receive it.

We have also published a snapshot report which you can read here.

HW Bucks Vaccination Experience Report – February – March 2021

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