We have worked together with four other local Healthwatch, to send a response to a consultation by the Care Quality Commission (CQC).

This is about proposed changes to how they do their work.

The CQC proposes to:

  • Carry out fewer person’ inspections of organisations.
  • Change how it gives quality ratings to GP practices and to NHS hospital trusts.
  • Run fewer formal public consultations and do more engagement with the public through an online forum.

A copy of our response letter is available here

Published on 24 Mar

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One comment on "CQC consultation on ‘changes for flexible regulation’"

  • Commenter said on 7th June 2021

    What a disappointment the CQC are.
    Older people needing care have been badly let down by the CQC. As a human rights crisis unfolded in care – with isolation infringing people’s rights to liberty, family life and wellbeing – the CQC retreated to the side-lines. An utter disgrace ! CQC’s lack of action has continued to leave older people in care at risk.
    The CQC should restart inspections of care services: prioritising settings with a history of serious breaches of the Regulations, those without a manager, with a high staff turnover, and those not inspected for three or more years. The CQC has a key leadership role to play in guaranteeing open, inclusive cultures across all care settings. It is imperative that they now take action to remedy these failings and earn the trust and respect of those they exist to represent.

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