In December we published our report on your experience of GP and hospital appointments during the first lockdown period.
Our recommendations, based on what we found, were about:
- Improving the experience for those having a remote appointment
- Providing people with information about what to do if they are concerned their health has been impacted by missed appointments or tests, or what to do if they are still waiting to hear about a cancelled or postponed appointment.
We have now had a response from Buckinghamshire Clinical Commissioning Group.