In November we published a report called Living in a care home during the coronavirus outbreak. We wanted to hear about the experiences of people who lived in or normally visited, Buckinghamshire care homes.

We wrote to Buckinghamshire Council and Buckinghamshire care homes asking them for a response to our recommendations.

Some of the recommendations we made to Buckinghamshire Council were:

  • Make good quality mental health support available to all care home staff and residents
  • Work with care homes to support staff in communicating with relatives in the most effective way
  • Continue to support high-quality training for staff
  • Continue to work with care homes to enable relatives to visit loved ones in a safe way. Therefore, balancing keeping the home infection free, but also understanding that a good quality of life involves seeing loved ones.

Some of the recommendations we made to care homes were:

  • Maintain residents physical health by maintaining some gentle exercise for all
  • Continue small group activities with social distancing measures in place
  • Ensure one to ones are meaningful and regular for those confined to their rooms to ensure residents still have a purpose to their lives
  • Ensure resident’s personal care remains a top priority as this is a fundamental part of treating individuals with dignity.

Lastly, we would like to thank those who responded to our recommendations.

Buckinghamshire Council Response

The Fremantle Trust Response

Windsor Lodge Response



Published on 17 Dec, 2020 (updated 15 Jul, 2021)

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