In October 2019, we ran an online survey asking people about their experience of the NHS Buckinghamshire Musculoskeletal Integrated Care Service (MusIC).
Healthwatch Bucks developed the survey with the provider of this service, Care UK (now Practice Plus Group). We wanted to know about the patients’ journey from their GP to an MSK professional.
We caught up with Bucks CCG and Care UK to see what difference our recommendations have made.
You can read the response below.