It’s more important than ever to ensure care homes are treating people with dignity, kindness and respect. Our annual Dignity in Care report allows us to celebrate good examples of care as well as highlight areas in which improvements can be made.

Over the past year, we visited 21 care homes where adults live with residential and/or nursing care. In addition, we made 3 ‘Enter & View’ style visits to houses where people supported to live where they do. Eighteen of these homes have put at least one of our recommendations in place.

In response to our report, Gillian Quinton, Corporate Director (Adults, Health and Housing) at Buckinghamshire Council wrote:

This is a detailed report which gives useful information about the way care and support is provided in Buckinghamshire. Buckinghamshire Council recognises the work that has gone into producing the report. On behalf of the Council, I would like to thank Healthwatch Bucks for their continued support and commitment to improving services for residents in Buckinghamshire.

… The report shows a number of areas where small changes can make a big difference for residents. For example, printing menus and activity schedules and having picture versions available can support residents to access information independently. This means they don’t have to rely on staff. However, the report also shows some of the difficulties caused by staff shortages. This includes reducing choice and independence for some residents…

Take a look at our full list of care homes visited

You can read the full report below.

Dignity in Care Annual Report 2019/20

Buckinghamshire Council Response to Recommendations

This post's tags

2 comments on "Dignity in Care Annual Report 2019-20"

  • Commenter said on 31st August 2020

    Putting social care on a sustainable footing, where everyone is treated with dignity and respect, is one of the biggest challenges we face as a society. It’s now been 10 years since funding levels for social care were adequate, and the cracks are turning into chasms.

  • Commenter said on 10th September 2020

    Fix the crisis in our social care now !! The distinction between health and social care is completely arbitrary and causes all sorts of problems . It works against joined-up thinking and prevents treating patients holistically – with both their health and social needs catered for. So where is the plan to fix the care crisis ?

Leave a Reply

Your contact details

If you would like us to contact you about your comment, please provide your details below. You can also contact us directly.


Please review our data protection policy. By completing this form, you agree that you have read and understood the privacy information provided, and confirm you are over 18.

Your email address will not be published.

Subscribe to the Healthwatch Bucks email newsletter