As part of our Dignity in Care project we have produced a quarterly summary report of recent Care Homes visits giving a full list of our recommendations along with the latest response from that Care Home.

In the January 2020 report we cover the following Care Homes:

  • Swan House
  • Chilton House
  • Woodland Manor
  • Southernwood

What care homes did next – January 2020

Published on 8 Jan, 2020 (updated 27 Mar, 2020)

This post's tags

3 comments on "What care homes did next – January 2020"

  • Commenter said on 9th February 2020

    Well done Healthwatch Bucks for your Dignity in Care project and for producing recommendations for local Care Homes. As the majority of UK care homes are run by small businesses their finances are increasingly stretched. This can lead to standards falling to unacceptable levels and then this leads to neglect. Our family have observed levels of care that are beyond dire in some local care homes. Residents left in pain, or in soiled clothes, struggling to feed themselves, shouted at, disrespected, denied dignity. Then there is the benign indifference and apathy from a workforce that is chronically under-staffed, underpaid and under-trained. We need an immediate culture change, through tougher legislation that guarantees hefty fines for care home owners, management and staff, who must be held personally responsible for failings. A society that fails its most vulnerable shames us all.

  • Commenter said on 30th March 2020

    Care providers across the UK are introducing measures to protect the safety of their clients and staff during the current outbreak of Coronavirus. If you have a loved one who is being looked after in a care home, or uses care services in their own home, please find out what is being planned to ensure their safety. Talk to the care home about other ways you can keep in touch with your loved one, such as phone calls and video chats.

  • Commenter said on 1st April 2020

    How deeply concerning that residents in care homes are now cut off from loved ones and vice versa because or the Coronavirus outbreak.
    We know that, in addition to providing company, love and a friendly face, families provide vital monitoring and often essential care. All routine CQC inspections have been suspended also. What a dilemma !

Leave a Reply

Your contact details

If you would like us to contact you about your comment, please provide your details below. You can also contact us directly.


Please review our data protection policy. By completing this form, you agree that you have read and understood the privacy information provided, and confirm you are over 18.

Your email address will not be published. Required fields are marked *

Subscribe to the Healthwatch Bucks email newsletter