In January 2019 we published a report about users’ experiences of Reablement, Rapid Response and Intermediate Care services. People told us that they did not feel involved in the planning of their care.
We wrote to the providers of the services to find out what has changed for patients since we made our recommendations.
Read the full report and response below.
Published on 21 Nov, 2019 (updated 10 Mar, 2020)