Every year, the awards celebrate positive stories of how local Healthwatch are helping to make care better for thousands of people.

The Healthwatch Network Awards are an opportunity to demonstrate where local Healthwatch have gone above and beyond, to make sure health and social care services meet everybody’s needs.

This year, we have been nominated for Mike Etkind’s work on the Crystal Clear project. Mike reviewed health and social care papers and leaflets. He found that only 1 of the 15 documents were easy to read, despite being available to the public. Mike’s recommendations to improve readability by making words and sentences shorter were well received by service providers.

The local Healthwatch shortlisted for 2019 Healthwatch Network Awards were picked from almost 150 award entries.

The winner will be chosen by a panel of external judges and announced at the Healthwatch England Annual Conference on 1 October 2019.

Thalia Jervis, our Chief Executive said:

We are really pleased that providers are taking action as a result of Mike’s hard work as a volunteer for Healthwatch Bucks. When people are given advice about how to look after themselves, it needs to be easy to read and understand.

This shows how Healthwatch Bucks makes a difference to the way health and social care is delivered. We depend on people’s feedback to help us do that – so do get in touch with us and give us your views on health and social care in Bucks.

Jacob Lant, Head of Policy and Public Affairs at Healthwatch said:

The Healthwatch Network Awards are a fantastic opportunity to celebrate the difference local Healthwatch have made across the country.

This year we received some outstanding entries from the network, which has made the shortlisting even more challenging. We have been very impressed by the quality and incredible range of work on show.

These entries highlight the real impact we can have when people come forward and tell us about their experiences. Healthwatch can only make a difference when people speak up and help services understand what is working and what is not.


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