Telling Healthwatch about your experience really can help improve healthcare in Bucks

Phil is encouraging others to speak out as part of ‘What Would You do?’

What would you do? aims to encourage people in Bucks to share their views about how extra money from the Government should be spent on local NHS services.

The Government is investing £20 billion a year in the NHS as part of the NHS Long Term Plan. Local organisations are now being asked to explore how services should change locally to make the NHS work better for people.

Phil talked to us last year after the birth of his first child. He said:

When we had our first baby at Stoke Mandeville hospital, some things happened that didn’t seem right. As it was our first baby we didn’t know whether that was normal. This is where telling Healthwatch can help.

Thanks to Phil’s feedback, we were able to take a closer look at partner experiences in Maternity. This led to running focus groups and writing a report on partners’ experiences before, during and after the birth. We found that, like Phil, many partners felt like they weren’t always kept up to date on what was happening.

In response to our report, Buckinghamshire Healthcare Trust changed their policy so that when the birthing partner is separated from the mother they should have an update at least every 20 minutes.

This is a great example of how your feedback can help improve a service. As well as ensuring future patients get the right support and care.

says Thalia Jervis, Chief Executive at Healthwatch Bucks. She added:

We want to hear from as many people as possible about what works, what doesn’t and how they think local health services should be improved. No matter how big or small the issue, we want to hear about it. Sharing your experience with us could make a big difference.

If you want to feedback on the Long Term Plan, we will be at Aylesbury Market on the 9th and 13th of April, and Wycombe library on the 23rd. If you need it in an alternative format, please get in touch.

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