Most trips to hospital will be planned and you will know how you are going to get home. But how do you get home if you end up in hospital unexpectedly?

Some of us will be able to phone a friend or relative for help. Others will just be able to get a bus or taxi. But what happens if you can’t?

Bucks Healthcare Trust wants you to get home safely. If you have been staying in hospital, staff should talk to you about how you are going to get home. But if you haven’t been staying on a ward (e.g. you have been to Accident and Emergency) you may not have been able to do this.

If you have care needs, are less mobile, or there are concerns for your safety then the Patient Transport Service may be able to help. Trust staff can arrange this for you as long as you meet the eligibility criteria. The British Red Cross also provide a service to help people return home from hospital, which Trust staff can help arrange. Bucks Healthcare Trust will still help arrange transport if your phone has run out of battery or credit or you don’t have any money with you.

So if you are worried that you can’t get home safely from hospital … just ask!

What about getting to hospital

If you need transport for a hospital appointment but aren’t sure what’s available, you can check out the Community Transport Hub.

Published on 16 Mar, 2019 (updated 11 Feb, 2022)

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