Last year we visited Stoke Mandeville Hospital. We wanted to find out what patients thought about the hospital pharmacy.
After our visit we wrote a report. Buckinghamshire Healthcare NHS Trust (BHT) produced an action plan to make the patient experience better based on our report. In May 2018 we asked them how they were getting on with delivering the action plan.
It is great to see that all 15 of our recommendations are being taken forward in one way or another. You can read our follow up report and see their updated action plan below. You can also read the letter we sent in May.