Last year we visited Chiltern House Medical Centre. We wanted to find out what patients thought about the Practice. We wrote about our findings in a report published in December 2017.
In May 2018 we sent a letter asking them how they were getting on with taking forward our recommendations.
You can read our follow up report and see what the Practice has done below.
It is great to see the Practice has been working with the Patient Participation Group to improve the patient experience.