Repeat prescriptions are one of the main costs to the NHS. As the number of people with long-term conditions rises, so will these costs.

It is estimated that over-ordering, stockpiling and not using medication, costs the local NHS around £2.5 million per year. To reduce these costs, many clinical commissioning groups have made changes. These changes mean that patients must place orders on repeat prescriptions themselves. The pharmacy or supplier will not be able to do this for the patient.

This does not change how your medicine or equipment is delivered or recieved. The Electronic Prescription Service (EPS) still allows you to nominate a pharmacy or supplier to fill your prescription for collection or delivery.

There are exceptions, so please check the information carefully.

You can find out more at


Changes to Ordering Repeat Medication – Patient Letter

Changes to Ordering Repeat Medication – Information Leaflet

2 comments on "Changes to ordering repeat prescriptions"

  • Commenter said on 14th August 2018

    What a fiasco the changeover was. No pre notification of what was happening thus rejected passwords etc. Should have kept to the d system, why mend it if it is not broken? Guess some IT company made,a nice profit.

    • Commenter said on 14th August 2018

      Was this a change to your online access at your GP? If so, which practice was it?

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