In September 2017, in response to patient concern, we conducted an Enter & View visit to find out how Chiltern House Medical Centre was being run. These visits are part of the local Healthwatch programme and involve visiting health and social care services to find out how they are being run. We make recommendations where there are areas for improvement.
Our report with recommendations was compiled in December 2017. Our full recommendations can be found in our Chiltern House Medical Centre Enter & View report.
In January 2018 the Care Quality Commission carried out an inspection and found that significant improvements had been taken to improve the provision of care and treatment. Overall the practice is now rated as good. Healthwatch Bucks is pleased to note that our Enter & View visit was mentioned in the CQC Report.