We’re pleased to present out Dignity in Care summary report about our experiences in 2015-16, the impact we have made and the lessons learned that we will take forward into the next year. Although we have yet to witness any behaviour that challenges or any seriously undignified care, we have seen, and been told of, a range of care in the short time we have been in any of these homes. There are some great examples of dignity in care but also areas for improvement.
Every home and its’ residents are different and so most recommendations have been made in the individual reports. However, looking across all our visits this year we can recommend that:
- A consistent, preferably permanent, staff are employed
- Homes are encouraged to introduce more I-pads etc. which opens up the world via skype, accessing music or news or enhancing a hobby for residents
- More emphasis should be placed on enabling individuals to be as mobile and independent as possible
- Activities organised should be as personalised as possible to encourage participation
- More involvement by some homes with their local community
We hope you find the reports informative and would ask that you encourage anyone you know to feedback their experiences of the individual care homes against each report on our website. These comments are published alongside our findings and a link to the latest CQC report. This will enable a rounded picture of each care home to be available to the public to help them inform any choices about a particular care home.